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Press Release: Swisscom transfers Trust Services to independent company

Swisscom Trust Services will be bundled in the new Swisscom Trust Services AG. This creates an improved setup for growth in Switzerland and internationally.

Swisscom is transferring its former Trust Services business divison to a separate corporation as of 1 April 2021. This step is taken in the Environment of the substantially growing importance of trust services for digital business models. The public limited company under Swiss law will operate under the name Swisscom Trust Services AG. With this step, the trust services will be bundled in one organisation. The newly formed company, has a clear focus on further scaling and expansion. Swisscom Trust Services is thus optimally positioned for the challenges of the digital economy in a globalised world.

The need for efficient, location-independent and completely digital contract signing continues to grow. The identification and onboarding of customers as well as the signing of contracts often remains a challenge for the customer experience and is not limited to highly regulated industries such as banking, finance and healthcare. The frictionless economy demands completely digital processes that integrate natively into business offerings without change between media formats.

Swisscom Trust Services specialises in converting complex regulations, compliance rules and industry-specific requirements into innovative processes and technology. The Signing Service enables legally compliant signatures up to the qualified level according to EU and Swiss law. The Smart Registration Service integrates different identification methods such as video identification, bank identification procedures, eID-based identification or RA-App (face2face identification) in one solution. Swisscom Trust Services is thus already a leading provider of secure, easy-to-use and innovative solutions and is now taking the next logical step to meet growing demand and operate even more dynamically in international markets. Nik Fuchs will become CEO of Swisscom Trust Services AG. Together with Benoît Strölin, Product & Innovation Management, and Peter Amrhyn, Technology & Delivery Management, he will lead the company.

«With eIDAS- and ZertES-certification, we can offer qualified electronic signatures in both jurisdictions as well as various identification methods»

Nik Fuchs

CEO Swisscom Trust Services AG

“We have been working with renowned customers and partners in finance/banking, healthcare, human resources and big tech sectors across Europe for years. With eIDAS and ZertES certification, we can offer qualified electronic signatures in both jurisdictions, and our open approach to different identification methods and technologies allows us to provide customised yet highly scalable solutions for different industries. From a regulatory and technological perspective, we are already well positioned to compete in competitive international markets. With the establishment of the new company, we are now also reinforce this claim from the entrepreneurial side,” says Nik Fuchs, CEO Swisscom Trust Services AG.

For existing customers, nothing will change on the technical side as a result of the spin-off. They can continue to rely on the usual service and their familiar contacts.


About Swisscom Trust Services

Swisscom Trust Services is the only European provider of qualified electronic signatures for EU (eIDAS Signature Ordinance) and Swiss (ZertES Signature Act) legal territories. As leading provider of trust services in Europe, Swisscom Trust Services enables partners to implement pan-European digital innovations by providing identity-based services that can run entirely on digital platforms, eliminating the need to change between media formats. The signing service easily enables partners and endcustomers to add an electronic signature to their own business solutions while taking industry-specific requirements and compliance regulations into account. This provides end customers with a multitude of options which previously had to be completed on paper, such as signing contracts, buying insurance, signing an employment contract, applying for a credit card or signing acceptance protocols – digital and legally binding.


Bern, 23th February 2021