Author: Geraldine Critchley

Foundation of Swisscom Trust Services Ltd.

Swisscom's trust services will, in the future, be bundled in the new Swisscom Trust Services AG. This creates an improved starting position for growth in Switzerland and internationally.


Bern, 23 February 2021 - Swisscom is transferring its former Trust Services business area to a separate public limited company as of 1 April 2021. This is against the growing importance of trust services for digital business models. The public limited company, under Swiss law, will operate under Swisscom Trust Services AG. With this step, trust services will be bundled in one place. The new company has a clear focus on further scaling and expansion. Swisscom Trust Services is thus optimally positioned for the challenges of the digital economy in a globalized world.

The need for efficient, location-independent, and utterly digital conclusions of contracts is growing unabated. It is not only in highly regulated industries such as the financial and healthcare sectors that the identification and onboarding of customers and signing contracts often still represent a bottleneck in the customer experience. Ultimately digital processes in the sense of the frictionless economy, however, require methods that do not require media discontinuity and can be natively integrated into companies' offerings.

Swisscom Trust Services translates complex regulations, compliance rules, and industry-specific requirements into innovative processes and technology. The Signing Service enables legally compliant signatures up to the level qualified under EU and Swiss law. The Smart Registration Service integrates different identification methods, such as video identification, bank identification procedures, eID-based identification, or RA-App (face2face identification) in one solution. Swisscom Trust Services is thus already a leading provider of secure, easy-to-use, and innovative solutions and is now taking the next logical step to meet growing demand and operate even more dynamically in international markets. Nik Fuchs will become CEO of Swisscom Trust Services AG. Together with Benoît Strölin, Product & Innovation Management, and Peter Amrhyn, Technology & Delivery Management, he will lead the company.

"We have been working with renowned customers and partners in Finance/Banking, health care, Human Resources, and big tech throughout Europe for some time now. With eIDAS and ZertES certification, we can offer qualified electronic signatures in both jurisdictions, and our open approach to different identification methods and technologies allows us to provide customized yet highly scalable solutions for different industries. From a regulatory and technological perspective, we are already well-positioned to compete in competitive international markets. With the establishment of the AG, we are now also confirming this claim from the entrepreneurial side," says Nik Fuchs, CEO of Swisscom Trust Services AG.

For existing customers, everything will remain the same on the technical side due to the spin-off. They can continue to rely on the standard service and their regular contacts.

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