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Signing Service

Signing Service

Answers to questions about Signing Service

Service capacity and performance

Do you know how many documents I can send with a bulk signature?

How many signature requests per minute can our system currently handle?

Are batch signatures possible with Signing Service?

I did some mass tests, but the performance of the service is poor.

API integration and setup

Which digital file formats are supported by Signing Service?

How to embed a signed hash into a PDF-document

How much space does a signature need in a document?

What is the setup procedure for a personal signature with Signing Service?

Can I integrate the password/OTP screen into a website or application?

Are there libraries that simplify the handling of PDFs?

How does the initial setup of a seal certificate with the Signing Service work?

Do you know if PKCS#1 is supported?

Can we issue advanced and qualified signatures via one connection (ClaimedIdentity)?

Can I adjust the color or font type of the password/OTP screen?

Is there an API instead of password/OTP screen integration?

Can I configure the PWD/OTP screen text or Mobile ID text?

Why does the validator display an invalid electronic signature?

Which PDF format should I use during an electronic signature in our signing application?

Can I provide a document with an organizational signature (static signature) and a personal signature (on-demand) in a signing application?

Is screen scraping for entering a password and SMS code method (PWD/OTP) possible?

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Error patterns

What does serial number mismatch mean?

I get an error message after the verification call about an unknown person.

Adobe reports the error that the signature is invalid because it could not be validated.

Terms of use

Is mobile reception of the SMS with the terms of use of Signing Service also guaranteed worldwide?

I am still waiting to receive the SMS with the terms of use of Swisscom Signing Service. What do I have to do?

Would it be possible to unsubscribe from the signing service?

Can I use a landline phone instead of a mobile phone for the SMS reception with the terms of use?

Why does Swisscom use the long number SMS format?

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