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SRS Ident Website
Electronic signature
Troubleshooting
Electronic seals
Electronic certificate
Electronic timestamps
Signing Service
Service capacity and performance
API integration and setup
Error patterns
Terms of use
Identification methods
SRS Video EU
BankIdent CH
SRS eID DE
SRS Video Ident CH
SRS Auto Ident CH
SRS Selfie Ident EU
SRS Direct
Smart Registration Service
SRS API integration and setup
RA agency
RA app
RA admin portal
Administration of RA agents
RA agency contract and compliance
Troubleshooting for Standard RA agent
Troubleshooting for Master RA agent
SRS Ident Website
Authentication and signature approval means
Mobile ID
Password and SMS-code method (PWD/OTP)
General legal and regulatory questions
Data privacy
DocuSign and Swisscom
DocuSign QES Adapter
Purchase and billing of our products
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Help Center
SRS Ident Website
Electronic signature
Troubleshooting
Electronic seals
Electronic certificate
Electronic timestamps
Signing Service
Service capacity and performance
API integration and setup
Error patterns
Terms of use
Identification methods
SRS Video EU
BankIdent CH
SRS eID DE
SRS Video Ident CH
SRS Auto Ident CH
SRS Selfie Ident EU
SRS Direct
Smart Registration Service
SRS API integration and setup
RA agency
RA app
RA admin portal
Administration of RA agents
RA agency contract and compliance
Troubleshooting for Standard RA agent
Troubleshooting for Master RA agent
SRS Ident Website
Authentication and signature approval means
Mobile ID
Password and SMS-code method (PWD/OTP)
General legal and regulatory questions
Data privacy
DocuSign and Swisscom
DocuSign QES Adapter
Purchase and billing of our products
SRS Ident Website
All answers to questions about the online registration portal SRS Ident
Do you need any help with accepting your ID card or passport?
The identification process was interrupted or not carried out satisfactorily. What to do next?
Where can problems occur anywhere in the identification process of your online registration portal SRS Ident?
Is there also personal face-2-face identification available instead of online identification with SRS Ident?
I am still waiting to receive a confirmation email. What do I have to do?
The identification process has gone through, but I still can't sign electronically.
General hints and essential information about our online registration portal SRS Ident