Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
On November 8, 2023, the Commission, the European Parliament, and the Council of the European Union reached a consensus in a trilogue discussion regarding revising the eIDAS regulation. Officially named eIDAS 2.0 or the European Digital Identity Framework, this regulation aims to address the limitations of the original eIDAS regulation while further cultivating the European trust space, all without undermining the sovereignty of the member states.
eIDAS 2.0 will be released on April 30, 2024, and the regulation will become effective 20 days later.
We highlight five key ways the new regulation will impact businesses in the digital services sector, and we examine how trust services can boost digital business in the future.
Under eIDAS, a key mandate requires member states to issue eID Wallets to all citizens and legal entities while recognizing the equivalent from other states. This paves the way for EU citizens to authenticate themselves online for various digital services, spanning both the private sector and public administrative services.
The new regulation introduces over 50 implementing acts, stipulating detailed technical and operational standards to ensure a high level of interoperability and to facilitate a unified online identification ecosystem.
The upcoming European eID Wallet is poised to offer an easy-to-use and secure method for identification. This innovation enhances financial services, insurance, and e-commerce industries by providing secure authentication with less friction than traditional methods, like video identification. The quick and user-friendly wallet identification process is expected to increase conversion rates by removing barriers at critical points where potential customers traditionally drop off.
Additionally, the expanded ID ecosystem will allow state and non-state entities to issue various digital credentials, such as driving licenses, university degrees, and other certifications, that can be securely stored in the wallet along with basic personal information. In the future, universities, language schools, or private educational institutions can issue so-called attributes attested by trust services. As a qualified trust services provider, Swisscom Trust Services will support you in the attestation process in the future.
eIDAS also defines new trust services like special certificates ("QWAC") for website authentication to show in the browser that you are entering, e.g., an official website of an authority or organization, and e-archiving, which guarantees that the digital lifetime of a (signed) document will be officially secured.
Distinct from other eID methods, the EU Wallet is a universally applicable solution, not tied to the citizenship of any particular member state. Many identification services are linked to national identity cards, effectively barring EU citizens from other member states from accessing certain online services. The new infrastructure aims to eliminate this barrier, streamlining the process for businesses to extend their digital offerings across various European countries – even within strictly regulated sectors like finance. Swiss legislators are also looking to integrate aspects of the eIDAS regulations into local law. As the leading pan-European trust service provider certified under eIDAS and Swiss legislation, Swisscom Trust Services is the optimal ally for companies aiming to venture into the international market within highly regulated industries.
The new EU ID Wallet represents a significant leap forward in simplifying online identification. Users are relieved of the need to undergo complex video identification processes repeatedly. Currently, people must identify themselves anew with each service they access. With the EU ID Wallet, an array of certifications is integrated, transforming it into a comprehensive hub for all identity-related credentials – from driving licenses to academic degrees or vaccination records. Nevertheless, current methods like auto-identification and video-identification will also profit from the regulation and unique implementing acts since they will harmonize how people could register for electronic signature more than with eIDAS v1, giving national authorities more freedom to determine the condition.
While this streamlines the user experience, it introduces complexity for the issuing institutions and companies. They must ensure their digital certificates are legally sound, highly secure, and tamper-proof. This security is achieved through the issuance of qualified digital certificates by qualified trust service providers, employing asymmetric cryptography to create verifiable and trustworthy digital documents.
One of eIDAS's esteemed objectives is to bolster legal certainty across the European Union. However, certain aspects of the new regulation may introduce more significant uncertainty and complexity for businesses, particularly in e-signatures. The revised eIDAS now encompasses advanced electronic signatures (AES), which non-qualified trust service providers and, of course, qualified trust service providers can offer. Consequently, customers face the challenge of distinguishing between simple electronic signatures (SES) and AES from non-qualified providers versus those from qualified trust service providers, along with qualified electronic signatures (QES). Navigating the appropriate solution for each application within this new framework may prove challenging. In most scenarios, it's crucial to recognize that only QES hold the highest legal standing, equivalent to handwritten signatures. In contrast, SES or AES may require verification in court if their validity is challenged. Therefore, businesses are advised to collaborate with a qualified trust service provider capable of delivering all types of electronic signatures, enabling them to choose the appropriate level of assurance for each specific case.
Discover how the QES can support client interaction in private banking.
eIDAS 2.0 establishes consumer trust in digital services by promoting secure and dependable electronic identification and transaction processes. Enhanced data protection provisions embedded within the regulation will safeguard personal information, strengthening consumer confidence in online interactions. eIDAS 2.0 introduces mechanisms for data sharing and discretionary disclosure. Leveraging the European Digital Identity Wallet, individuals will have the autonomy to manage the extent of data they share with service providers while also being informed of the specific attributes required to access specific services. Digital identity frameworks are required to be fully compliant with the EU General Data Protection Regulation( GDPR). The trust services are now declared critical infrastructures subject to the NIS2 directive for critical infrastructures, which must be transposed into national law by September 2024.
Customers of Swisscom Trust Services can rely on the highest standard of data protection and strict adherence to EU legislation with its Austrian service by Swisscom IT Services Finance S.E. in Vienna, and its Swiss Service of Swisscom (Switzerland) Ltd. Recognized as a secure third country under Art. 45 of the GDPR, Switzerland is treated the same way as any EU country, providing an 'adequate level of protection for transferring personal data'. Swisscom IT Services Finance S.E. is now facing the upcoming Austrian NIS2 law for becoming an accredited critical infrastructure.
For further information, please visit our help center.
Secure yet easy-to-use eID Solutions boost digital service businesses, removing friction and increasing conversion. As a pioneer in pan-European digital trust, Swisscom Trust Services can support you with integrating various identification methods, including the upcoming EU wallets. Provide your existing and potential customers with a best-in-class integrated eID solution and boost your conversion!
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