Service Status

This page contains status information about our service availability. You can see the current status of the services in the display below.

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RA App update required

25.04.2024 Read more

REMINDER - Update Smart Flow Service: Please implement new...

08.02.2024 Read more

2023-03-30 SRS Bankident DE / Klarna disrupted

30.03.2023 Read more

Update SRS: Issue is fixed

07.03.2023 Read more

Issues in SRS - Identification methods SRS Video EU and SRS...

07.03.2023 Read more

15-02-2023 Malfunction at SRS-Videoident-CH fixed.

15.02.2023 Read more

13-02-2023 Malfunction with SRS Videoident-CH

13.02.2023 Read more

2022-12-16 Problems with Video- and Autoidentification in...

16.12.2022 Read more

2022-09-14 SRS Autoident CH identification method will be...

14.09.2022 Read more

2022-08-12 Problems With Video Identification in...

12.08.2022 Read more

2022-08-03 Video Identification (EU) is disturbed...

03.08.2022 Read more

SRS Video not available

05.05.2022 Read more

2022-07-14 Information regarding Smart Registration Service

14.04.2022 Read more

Interruptions in Smart Registration Service

25.01.2022 Read more

Video and eID identification available again

26.10.2021 Read more

Video and eID Identification currently unavailable

26.10.2021 Read more

SRS: Integration of German eID (Personalausweis/ID card)

06.09.2021 Read more

SRS-Bank - technical change

09.07.2021 Read more

Maintenance window Smart Registration Service

12.04.2021 Read more

SRS, RA-Service, Docusign: Adaptation of the TLS connections

05.10.2020 Read more

SRS/RA-Service: ca. 30 minutes downtime on Oct. 5th, 2020

17.09.2020 Read more

DN replacement (template) from RA-Service not usable

01.09.2020 Read more

Possibility to receive the exact DN from SRS / RA-Service

21.08.2020 Read more

Smart Registration Service: Video identification with Smart...

28.04.2020 Read more