Author: Joseph Koenig

(Resolved) Degraded performance - INTRUM Autoident

Our partner INTRUM informs us that the service is currently impaired:

Degraded performance with the new AutoIdent IDnow app version
Some identifications cannot be completed.
We are currently investigating this issue.

Affected components:
AutoIdent IOS APP 5.13
AutoIdent Android APP 5.12

Update 20/03/2025 - 15:06

 

Issue has been fixed for Android with newest Android App Version 5.13.1. Please use Android AutoIdent APP Version 5.13.1.
IOS App Update will be released soon.

Update 24/03/2025: The service is fully available again.

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