Service Status

This page contains status information about our service availability. You can see the current status of the services in the display below.

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RA APP - Scanning problems with the German passport

18.12.2024 Read more

On 11.12.2024, maintenance work will be carried out on our...

11.12.2024 Read more

Maintenance work on MAB (Multiple Authentication Broker)...

09.12.2024 Read more

Maintenance work Mobile ID planned for 16/10/2024

04.10.2024 Read more

Solved - SRS Autoident and SRS Videoident available again...

27.09.2024 Read more

ERRATUM - Solved - SRS Autoident and SRS Videoident...

27.09.2024 Read more

Solved - SRS Autoident and SRS Videoident available again

27.09.2024 Read more

Incident with SRS-Video and SRS-Autoident from Intrum

24.09.2024 Read more

Resolved : Outage Smart Registration Service - All Services...

12.09.2024 Read more

Outage Smart Registration Service

11.09.2024 Read more

Resolved - Connectivity Issues

23.08.2024 Read more

Resolved : iOS Update 17.6 rendering RA App Version 4.3...

20.08.2024 Read more

Nect-Ident method currently unavailable

13.06.2024 Read more

RA App update required

25.04.2024 Read more

Maintenance Multiple Authentication Broker

22.04.2024 Read more

REMINDER - Update Smart Flow Service: Please implement new...

08.02.2024 Read more

New version of RA app available

21.12.2023 Read more

Update Smart Flow Service: Please implement new...

08.12.2023 Read more

18.10.2023 Release Signing Service component - shifted for...

09.10.2023 Read more

Maintenance work planed on Oktober 8th 2023

28.09.2023 Read more

Update on planend Release August 23rd

24.08.2023 Read more

Malfunction RA App for IOS

21.08.2023 Read more

16-03-2023 Maintenance e-Learning Platform

10.03.2023 Read more

20.02.2023 (Reminder) Maintenance RA Service

20.02.2023 Read more

15-02-2023 Malfunction at SRS-Videoident-CH fixed.

15.02.2023 Read more

13-02-2023 Malfunction with SRS Videoident-CH

13.02.2023 Read more

10-02-2023 - Neuer Link zum Smart-Flow Frontend

10.02.2023 Read more

09.02.2023 Maintenance RA Service

09.02.2023 Read more

06-12-2022 - Number change for SMS sender for terms and...

06.12.2022 Read more

01.11.2022 - SRS Identification Page between 10 and 11 AM...

27.10.2022 Read more

02.10.2022 Maintenance PKI-HSM Systems

23.09.2022 Read more

Renewal All-In Signing Server Certificates

24.06.2022 Read more

Additional QC statement in certificates

24.06.2022 Read more

New QC statement in certificates

24.06.2022 Read more

Docusign is fully available again.

01.06.2022 Read more

Problem with Docusign

01.06.2022 Read more

Docusign problem solved

09.05.2022 Read more

Problem when signing with Docusign

09.05.2022 Read more

SRS Video available again

06.05.2022 Read more

SRS Video not available

05.05.2022 Read more

Maintenance work SRS Identification page

19.04.2022 Read more

Signing Service

04.04.2022 Read more

Maintenance Smart Registration Service identification page

23.02.2022 Read more

23.02.2022 Maintenance RA Service

09.02.2022 Read more

Maintenance window Signing Service

02.08.2021 Read more

SRS-Bank - technical change

09.07.2021 Read more

Update terms of use Signing Service

10.05.2021 Read more

04.05.2021 Maintenance work RA Service

20.04.2021 Read more

Maintenance window Smart Registration Service

12.04.2021 Read more

Maintenance on Okt. 14th between 4:00 and 5:00 AM

09.10.2020 Read more

Technical information related to expiring of ZertES Art7a,...

05.10.2020 Read more

Smart Registration Service: Video identification with Smart...

28.04.2020 Read more