Author: Joseph Koenig

(Resolved) Service degraded - SRS INTRUM Video Ident - Longer waiting times

Our partner INTRUM for video identification is reporting longer waiting times. We ask our customers to repeat the process or try again at a later time.

Information from the partner :

"Due to a high volume of video identifications and agent absences due to illness, we are currently facing longer waiting times than usual.
We are working on reducing the waiting times.
We apologize for the inconvenience."