Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
SIX operates the infrastructure for the financial centers in Switzerland and Spain, thus ensuring the flow of information and money between financial market players. SIX offers exchange services, financial information, and banking services to increase efficiency, quality, and innovative capacity along the entire value chain. SIX is also building a digital infrastructure for the new millennium.
SIX connects financial market participants in Switzerland, Spain, and worldwide. The company is owned by around 120 national and international financial institutions. They are the primary users of our services and our most important customers. Our close relationship with them guarantees financial infrastructure and processes stability, proximity to clients’ evolving business needs, and competitive prices.
With the beginning of the Covid-19 pandemic, SIX experienced long delays in paper-based contract processing. Required signatories received contracts weeks later or not at all. Documents had to be printed, enveloped, stamped, mailed, signed, received, stored, scanned, and archived later in the home office: The situation was very demotivating for all parties involved.
"The goal was to provide our business units and corporate functions a solution that would meet their requirements: Easy and fast to use, customer and user-friendly, secure, compliant, stable, efficient, powerful, and integrative. Therefore, we launched the DocuSign digital cloud signature solution in mid-2020," says Christian Thometzek, Head of Business Excellence at SIX.
The contract digitization project was assigned to Turgut Dogan, Product, and Service Manager at SIX. He managed the whole project and now oversees the solution for the entire company. "Simply introducing and integrating a cloud service is not enough. We created a testimonial and an information hub with relevant information, presented the DocuSign solution at internal events, offered user training, conducted demos, and much more. Our usage statistics show that the efforts have paid off. Every document handled digitally provides significant added value."
The DocuSign self-service solution is embedded in the SIX IT-system landscape. Employees can order a SIX DocuSign account anytime via the SIX internal order portal, which is available to them fully automatically within a few minutes.
The following contract processing is straightforward: log in via single sign-on, upload the document via drag and drop, specify the mail addresses of the signers, declare the signature fields in the document, and send the copy. The signers receive an e-mail with a link to the document to be signed. After signing, the document's sender gets a notification about the conclusion of the contract.
Depending on the type of contract, different signature types are used. These range from Simple Electronic Signatures (SES) and Advanced Electronic Signature (AES) to Qualified Electronic Signature (QES). For most documents, an SES and AES provided by DocuSign are appropriate and sufficient.
Certain types of contracts are subject to regulatory requirements that demand QES as the most secure type of electronic signature. Therefore, SIX was challenged to find a QES provider that could be seamlessly integrated into its existing processes and DocuSign and that complied with the Swiss federal law ZertES and the EU regulation eIDAS for qualified electronic signatures.
At the time of the evaluation, Swisscom Trust Services was the only trust service provider on the market that could meet these requirements. The solution was able to meet SIX's expectations in terms of security and compliance.
Swisscom Trust Services provided SIX with a simple and user-friendly identification and registration process for QES. Signers can identify themselves for the use of the QES both in Swisscom stores, via trained SIX registration authority agents, or online. For registration and use of the QES, only a confirmation via the free Mobile ID app was necessary.
Market makers support exchange trading in Exchange Traded Funds (ETF) or Exchange Traded Products (ETP) by setting prices for these financial products on both sides of the order book. Agreements between SIX Swiss Exchange Ltd and the market makers contain terms and conditions for pricing ETFs and ETPs offered on the Exchange. Legal & Compliance requires a handwritten or qualified electronic signature for these contractual agreements between SIX Swiss Exchange Ltd and the Market Makers.
Hanspeter Syfrig, Product Manager for the fund's area at SIX Swiss Exchange Ltd., found the opportunity to use QES very timely: "Obtaining signatures for documents after the start of the lockdown suddenly became a real challenge. This caused additional delays and inefficiencies when signing documents. Onboarding with DocuSign is very intuitive, and we were able to roll out the solution quickly at our site. We also completed the QES registrations quickly. In addition, the registration process was straightforward to manage. Once the registrations were completed, we could use QES through DocuSign."
When asked if SIX would recommend the QES-DocuSign solution to other users, Hanspeter Syfrig replies, "Yes, the solution has saved us a lot of time and administrative effort. I can, therefore, only recommend that everyone switch to electronic signatures."
SIX actively uses DocuSign. By the end of November 2021, more than 9,000 documents with over 23,000 digital signatures from more than 1,300 different signers from 15 countries were processed. DocuSign and the QES integration of Swisscom Trust Services also benefit SIX regarding sustainability. By switching to an almost entirely paperless office, SIX contributes to the environment, reduces paper consumption enormously, offers a faster, legally valid signing process, and successfully reduces effort and costs.
*According to DocuSign statistics
The solution has been very well received by users within SIX who already work with DocuSign. "As with every innovation, we had to do some convincing initially. But the solution is very convenient to use and easy to learn. Once used, colleagues quickly recognize the advantages. I hear again and over again from the staff that processes that used to take weeks are now completed within hours. On the customer side, this acceleration of processes is also well received. We are on the right track, and I can say that the introduction of DocuSign with the Swisscom extension has been a complete success. Swisscom Trust Services was an extremely reliable partner here, and the team always responded to our queries quickly and professionally. Overall, we were thus able to implement a perfect solution together," says Turgut Dogan.
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