Author: Peter Amrhyn

Reducing bureaucratic burden through consistent digitization

For companies, dealing with public authorities is a necessary part of doing business. Whether it is registering a company, applying for permits, hiring international staff, or submitting compliance documentation, interaction with government bodies is unavoidable. What remains avoidable, however, is the friction created by analogue administrative processes that are still deeply embedded in many authorities. From a business perspective, analogue administration is not just inconvenient; it is a structural obstacle to efficiency, growth, and competitiveness. It is for a good reason that many governments all around the world have declared war on bureaucracy to make business less complicated and boost economic growth.

On the other hand, a functioning market requires certain rules and supervision. So, it is not a question of simply abolishing regulations on a large scale, but of making the processes as simple as possible for complying with them – this is where genuine end-to-end digitization comes into play.

How analogue processes create bureaucratic friction

Paper-based workflows, postal correspondence, manual signatures, and physical archives significantly slow down administrative procedures. What might appear as an internal inefficiency within an authority quickly becomes a tangible cost factor for companies.

Processing times are the most obvious issue. When documents must be printed, signed by hand, sent by post, scanned, and manually filed, weeks can pass before a procedure even reaches the decision stage. For companies, this means delayed investments, postponed hiring, and missed market opportunities. Time-sensitive decisions, such as onboarding skilled workers or launching new projects, are particularly affected.

Another major challenge is the lack of transparency. With analogue processes, companies often have no insight into the status of their applications. Has the document arrived? Is it being processed? Is something missing? The only way to find out is through follow-up calls or letters, which further burden both sides and reinforce bureaucratic loops.

Data discontinuities also play a critical role. Businesses frequently submit information digitally, only for it to be printed and re-entered manually by authorities. Each manual step increases the risk of errors, inconsistencies, and lost documents. In highly regulated environments, this can lead to compliance risks and legal uncertainty. Over time, these analogue procedures shape administrative structures themselves. Rules and workflows have been designed around paper, physical presence, and manual approvals. To overcome this situation, scanning paper documents or sending them via messaging apps is not the right approach – instead,  we need a whole new concept.

Why end-to-end digitization changes the game

True end-to-end digitization offers this new, innovative approach. From a company's perspective, it is not about scanning paper forms, but about redesigning administrative processes to work digitally from start to finish.

Electronic identification allows companies to authenticate themselves securely without being physically present. Managing directors or authorized representatives can act immediately, regardless of location. This alone removes a significant bottleneck, especially for international or fast-growing businesses.

Electronic signatures are equally transformative. Legally binding documents no longer need to be printed, signed, mailed, and archived manually. Contracts, permits, and certificates can be issued, signed, and returned within minutes rather than days or weeks.

Most importantly, fully digital workflows eliminate media breaks. Applications are submitted once, processed digitally, approved electronically, and archived automatically. Status updates can be tracked in real time, reducing uncertainty and follow-up effort.

Less bureaucracy, more value

For companies, the impact of end-to-end digitization is immediate and measurable. Turnaround times shrink dramatically, administrative overhead is reduced, and planning becomes more reliable. Compliance processes become clearer, faster, and less error-prone.

Crucially, this form of digitization does not weaken legal certainty or regulatory control. On the contrary, rules are enforced more consistently when they are embedded in digital workflows rather than handled manually.

What do you think?

We want to know how much bureaucracy hinders you in your daily work. Does it annoy you, and how much time do you lose because of it? Take part in our survey to reveal the true extent of bureaucracy as a business obstacle. Once the survey is evaluated, you will receive the results and can see how your peers are doing.