Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Use cases: Primarily for citizens to access government services, healthcare, and banking.
Differences: Unlike EDIWs, which are designed for cross-border use within the EU, national systems are typically limited to use within a single country. They may not offer the same level of interoperability or privacy controls as EDIWs. For example, BankID in Sweden and Norway is used for secure login to bank services, e-commerce, government portals, and healthcare, though it relies on banking infrastructure and lacks cross-border functionality. Estonia’s Mobile ID, which provides access to government services, document signing, and secure transactions, is closely tied to the national ID system and generally restricted to Estonia. In Denmark, NemID and its successor MitID are used for online banking, government services, and digital signatures, offering strong local adoption but lacking cross-border capabilities. Ireland’s MyGovID facilitates access to government services, social welfare, and tax systems but is specific to Ireland and not as interoperable across the EU. FranceConnect enables single sign-on for public and private sector services within France but does not offer the comprehensive, cross-border functionality of EDIWs. Finally, eIDAS-compliant national eIDs support access to cross-border services and government interactions but do not provide the unified, user-controlled data management and extensive use cases of EDIWs, often being limited in scope and functionality.
Use cases: Secure and fast user authentication in online banking using existing bank account information.
Differences: In Germany, an additional reference transfer is used to confirm the users' identities, building on the fact that they were initially identified when opening the respective bank accounts. This method complies with German AML law and PSD2 by meeting strict privacy and security standards, seamlessly integrating into the financial ecosystem across Europe, and ensuring high trustworthiness. In other countries, eIDAS identification or signature can be used as an AML-conforming identification means. In Switzerland, a qualified electronic signature must be placed on a copy of an official ID document.
Use cases: Physical verification of ID documents in shops or offices.
Differences: Available in many countries (e.g., German post offices and Swisscom Shops in Switzerland). This traditional method might meet eIDAS 2.0 requirements for trusted document authentication and provides a secure option for those who prefer physical verification. However, it is restricted to opening hours and may not be practical for rural areas.
Use cases: Remote verification of ID documents via encrpyted video call.
Differences: Customers present an ID document to a call center agent during onboarding. The agent examines the document and may ask security questions to ensure authenticity. This method allows customers to perform verification from home but is restricted by the call center's operation hours and the cost of human labor involved.
Use cases: Automated identity-proofing using smartphone cameras.
Differences: Users take a video of their ID document and themselves, with AI pre-verifying the identity and checking the ID document. Human agents review the pre-analyzed results. This method offers flexible identification hours (24/7) and reduces costs but relies on AI accuracy and human oversight.
Use cases: Operatorless identity verification using NFC chips in passports or ID cards.
Differences: The process is automated by reading NFC chips compliant with ICAO 9303, eliminating the need for manual data entry from ID documents. This reduces staff costs and is not restricted by opening or working hours.
Use cases: Access to government services, healthcare, and banking using electronic identification.
Differences: Prior to the eID wallet, many European countries offered electronic ID schemes issued to natural or legal persons by public organizations, private companies, and public-private joint ventures. These schemes use chip-based means integrated within SIM cards or ID documents, or app-based means simulating smart card functionality. The Level of Assurance (LoA) provides confidence in the person's identity, with eIDAS 2.0 defining "high" as the standard, whereas eIDAS 1.0 defined "substantial" as sufficient.
When choosing a digital identity solution, businesses and individuals should consider their specific needs, the required level of security, and the geographical scope of their operations. The EDIW represents a significant advancement in digital identity management within the EU, but understanding alternative methods is crucial for making informed decisions. The situation is complex, with various ID methods available and different user preferences. Swisscom Trust Services provides a comprehensive solution, offering a wide range of identification options by market leaders to meet diverse customer needs, thereby enhancing security and increasing conversion rates.
Article 24 of the revised eIDAS regulation has been adopted to ensure that alongside eWallet identification, eID identification must meet a higher standard. All other identification methods mentioned will undergo a stricter conformity assessment to demonstrate a "high level of confidence," a new term introduced in the regulation. The specific details will be outlined in the upcoming implementing acts expected by mid of 2025, supported by an updated ETSI EN TS 119 461 standard.
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