Online identification methods

Available with the Smart Registration Service.


They enable registration for the legally valid electronic signature by the EU Regulation eIDAS and the Swiss Federal Law ZertES.

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The best digital identification methods on the market

With our Smart Registration Service, we continuously aim to provide a flexible digital identification service for electronic signature enablement. We carefully select the best and most innovative electronic identification methods for you based on current market trends for electronic identities and our customers' challenges. By integrating the Smart Registration Service into your signature solution, you choose the correct identification method for your use case or according to your customer-specific needs. This way, you benefit from a solution with high flexibility and the best completion rates, enabling your customers to deploy electronic signatures quickly.

How do the identification methods of the Smart Registration Service work?

All online identification methods in the Smart Registration Service establish a person's identity using valid identity documents or other recognized proof. For successful identification, the person usually needs a valid identity card, an online ID function (eID), a valid passport, or access to a recognized identity provider (IDP), e.g., one through access to an active bank account.
 
In the second step, a preferred authentication method is linked and registered by the person with the collected identity data. In the future, this authentication method will serve as the official means of release for the electronic signature.
 
The registered data is stored by the responsible identification provider as evidence in a specially protected database of Swisscom in Switzerland. Afterward, the person can use the electronic signature in the EU or Switzerland legal areas for several years.

Identification methods for registering electronic signatures according to the EU Regulation eIDAS.

SRS Video EU with IDnow

Identity verification via encrypted video conference with a video agent
In the EU/EEA legal area, video identification can be used to register persons for the qualified and advanced electronic signature by the EU Regulation eIDAS.
 
Sign electronically for up to 5 years without re-identification.
Requirement for identity verification
The person to be identified needs a valid passport or valid identity card (ID card) according to the following country list.
 
Video identification can be made via the desktop or mobile app, requiring a stable internet connection, webcam, and microphone.
Service availability
Video identification with IDnow is available from Monday to Sunday from 7 am - midnight.
 
The video agents speak the following languages:
 
  • German
  • English
  • French (limited service hours)
  • Spanish (limited service hours)
  • Croatian
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS eID DE with IDnow

Identity checks with the online ID function of the German ID card.
In the EU/EEA legal area, the eID identification can be used to register persons for the qualified and advanced electronic signature by the EU Regulation eIDAS.
 
Sign electronically for up to 5 years without re-identification.
Requirements for the identity check
The person to be identified needs a valid German identity card with an activated online ID function (eID).
 
The eID identification is carried out via a mobile app and requires a smartphone with an NFC function.
Service availability
The eID identification with IDnow is available 24/7.
 
The following languages are supported:
 
  • German
  • English
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS Selfie-Ident EU

Independent online identification based on artificial intelligence
In the EU/EEA legal area, the Selfie-Ident can be used to register persons for the qualified and advanced electronic signature by the EU Regulation eIDAS.
 
Sign electronically for up to 2 years without re-identification.
Requirement for identity verification
The person to be identified needs a valid passport or a valid German identity card.
 
Selfie identification is carried out via the Nect Wallet app. A smartphone is therefore required.
Service availability
Selfie identification with Nect is available 24/7.
 
The mobileNect Wallet app supports the following languages:
 
  • German
  • English
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS Video EU with IDnow

Identity verification via encrypted video conference with a video agent
In the EU/EEA legal area, video identification can be used to register persons for the qualified and advanced electronic signature by the EU Regulation eIDAS.
 
Sign electronically for up to 5 years without re-identification.
Requirement for identity verification
The person to be identified needs a valid passport or valid identity card (ID card) according to the following country list.
 
Video identification can be made via the desktop or mobile app, requiring a stable internet connection, webcam, and microphone.
Service availability
Video identification with IDnow is available from Monday to Sunday from 7 am - midnight.
 
The video agents speak the following languages:
 
  • German
  • English
  • French (limited service hours)
  • Spanish (limited service hours)
  • Croatian
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS eID DE with IDnow

Identity checks with the online ID function of the German ID card.
In the EU/EEA legal area, the eID identification can be used to register persons for the qualified and advanced electronic signature by the EU Regulation eIDAS.
 
Sign electronically for up to 5 years without re-identification.
Requirements for the identity check
The person to be identified needs a valid German identity card with an activated online ID function (eID).
 
The eID identification is carried out via a mobile app and requires a smartphone with an NFC function.
Service availability
The eID identification with IDnow is available 24/7.
 
The following languages are supported:
 
  • German
  • English
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS Selfie-Ident EU

Independent online identification based on artificial intelligence
In the EU/EEA legal area, the Selfie-Ident can be used to register persons for the qualified and advanced electronic signature by the EU Regulation eIDAS.
 
Sign electronically for up to 2 years without re-identification.
Requirement for identity verification
The person to be identified needs a valid passport or a valid German identity card.
 
Selfie identification is carried out via the Nect Wallet app. A smartphone is therefore required.
Service availability
Selfie identification with Nect is available 24/7.
 
The mobileNect Wallet app supports the following languages:
 
  • German
  • English
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

Identification methods for registering electronic signatures according to the Swiss Federal Law ZertES.

SRS Video Ident CH with Intrum

Identity verification via encrypted video conference with a video agent
In the legal area of Switzerland, persons can be registered with Intrum's video identification for the qualified and advanced electronic signature according to the Swiss federal law ZertES.
 
Sign electronically for up to 5 years without re-identification.
Requirements for the identity check
The person to be identified needs a valid passport or valid identity card (ID card) according to the following country list.
 
Video identification can be carried out via the desktop or mobile app, requiring a stable internet connection, webcam, and microphone.
Service availability
Video identification with Intrum is available between 7 am and 10 pm from Monday to Saturday.
 
The video agents speak the following languages:
 
  • German
  • English
  • French
  • Italian
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS AutoIdent CH with Intrum

Autonomous online identity verification based on artificial intelligence
In the legal area of Switzerland, persons can be registered with Intrum's AutoIdent procedure for the qualified and advanced electronic signature according to the Swiss federal law ZertES.
 
Sign electronically for up to 2 years without re-identification.
Requirements for the identity check
The person to be identified needs a valid passport or valid identity card (ID card) according to the following country list.
 
The AutoIdent procedure is carried out with a mobile app and requires a smartphone.
Service availability
Intrum's AutoIdent procedure is available from Monday to Saturday between 7 am and 10 pm.
 
The following languages are supported:
 
  • German
  • English
  • French
  • Italian
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

BankIdent CH with PostFinance

Identity check with a valid bank account at PostFinance
In the Swiss legal area, persons can be registered with the BankIdent of PostFinance for the qualified and advanced electronic signature by the Swiss Federal Law ZertES.
 
Sign electronically for up to 1 year without re-identification.
Anforderungen für die Identitätsprüfung

The person to be identified needs a valid account with PostFinance and the PostFinance app set up.

Service availability
PostFinance BankIdent is available 24/7.
 
The following languages are supported:
 
  • German
  • English
  • French
  • Italian

SRS Video Ident CH with Intrum

Identity verification via encrypted video conference with a video agent
In the legal area of Switzerland, persons can be registered with Intrum's video identification for the qualified and advanced electronic signature according to the Swiss federal law ZertES.
 
Sign electronically for up to 5 years without re-identification.
Requirements for the identity check
The person to be identified needs a valid passport or valid identity card (ID card) according to the following country list.
 
Video identification can be carried out via the desktop or mobile app, requiring a stable internet connection, webcam, and microphone.
Service availability
Video identification with Intrum is available between 7 am and 10 pm from Monday to Saturday.
 
The video agents speak the following languages:
 
  • German
  • English
  • French
  • Italian
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

SRS AutoIdent CH with Intrum

Autonomous online identity verification based on artificial intelligence
In the legal area of Switzerland, persons can be registered with Intrum's AutoIdent procedure for the qualified and advanced electronic signature according to the Swiss federal law ZertES.
 
Sign electronically for up to 2 years without re-identification.
Requirements for the identity check
The person to be identified needs a valid passport or valid identity card (ID card) according to the following country list.
 
The AutoIdent procedure is carried out with a mobile app and requires a smartphone.
Service availability
Intrum's AutoIdent procedure is available from Monday to Saturday between 7 am and 10 pm.
 
The following languages are supported:
 
  • German
  • English
  • French
  • Italian
Price model
Transaction price and a monthly fee
 
(A price discount for integration partners of the Smart Registration Service)

BankIdent CH with PostFinance

Identity check with a valid bank account at PostFinance
In the Swiss legal area, persons can be registered with the BankIdent of PostFinance for the qualified and advanced electronic signature by the Swiss Federal Law ZertES.
 
Sign electronically for up to 1 year without re-identification.
Anforderungen für die Identitätsprüfung

The person to be identified needs a valid account with PostFinance and the PostFinance app set up.

Service availability
PostFinance BankIdent is available 24/7.
 
The following languages are supported:
 
  • German
  • English
  • French
  • Italian

Legally valid and certified

Integrating the Smart Registration Service as an identification and registration solution allows you to choose the only pan-European service provider that enables legally valid electronic signing and considers industry-specific requirements and compliance regulations. Swisscom Trust Services is a certified trust service provider in Europe and Switzerland. We adhere to a wide range of norms, standards, and laws.

EU Regulation eIDAS

EU Regulation eIDAS

IMPLEMENTING REGULATION (EU) 2015/1502

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Swiss Federal Law ZertES

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Standards and regulations for remote identification

TS 119461

Procedure of the identification methods

Video Identifikation

Video call to the agent

1. Video call to an agent

You will receive your personal web address or be redirected directly to the video identification service. It makes sense that you download the identification partner's app available there, which guarantees optimal use of the camera and microphone for the video call and identification. There are instructions on the website for downloading the app.

Perform video identification

2. Check identity based on the identity document

In contact with the video agent, you must show the front and back of your ID card or passport. You may have to move the ID card back and forth so that the video agent of the identification partner can recognize the optical security features. The video agent may also ask you security questions, e.g., questions about the content of the ID card or a request for certain gestures in front of the camera. This way, the agent checks your "liveness" and can rule out a prefabricated "fake video."

Accept terms of use of Swisscom Trust Services

3. Verify mobile number and confirm SMS

To complete the registration, you must enter your mobile number. This is checked with a one-time password sent by text to your mobile number. After that, the video identification is complete. You will then receive an SMS with a link to the terms of use of Swisscom Trust Services so that you can use the signing service.

AI-based identification

Start of Selfie Identification

1. Download the identification app and start selfie identification

Sie erhalten eine persönliche Webadresse oder werden direkt zum KI-basierten Identifikationsservice weitergeleitet. Auf der Website finden Sie Hinweise zum Download und Start der KI-basierten Identifikation. Halten Sie ihr gültiges Ausweisdokument bereit. 

Selfie identification with Swisscom Trust Services

2. Carry out AI-based identification

During identification in the app, you will be asked to ...
 
  • Scan the front and back of your valid ID document,
  • take a selfie of yourself, and
  • record a short video to check your vividness and rule out a fake video.
Afterward, an AI checks the authenticity of the data collected from you in the background.

 

Nutzungsbestimmungen des Signing Services von Swisscom Trust Services akzeptieren

3. Nutzungsbestimmungen akzeptieren

Zum Abschluss der Selfie-Identifikation werden Sie in der App aufgefordert, die Nutzungsbestimmungen von Swisscom Trust Services zu akzeptieren, damit Sie den Signing Service und die elektronische Signatur verwenden können.

eID identification

eID Identifikation starten

1. eID Identifikation starten und App herunterladen

Nach Eingabe Ihrer Personendaten erhalten Sie Ihre persönliche Webadresse oder werden direkt zum Identifikationsdienst für die eID weitergeleitet. Es ist sinnvoll, die dort vorhandene App des Identifikationspartners herunterzuladen. Auf der Website finden Sie die Hinweise für den Download der App.

Read eID with NFC smartphone

2. Read out identity based on the electronic German identity card

In the identification service app, you enter your family name and the code displayed on the website to start the process. In the process, you select your available ID document (German ID, German passport, or residence permit), verify your mobile number, and scan the ID document. Then, with your consent, the data is read out of the ID document by entering your ID pin and using the NFC function of your mobile phone.

Accept terms of use of Swisscom Trust Services

3. Accept terms of use

After completing the eID identification in the app, you will receive an SMS with a link to the Swisscom Trust Services Terms of Use to use the signing service.

Bank identification

Start bank identification

1. Start bank identification

You will receive a personal web address or be redirected to your bank identification service via your partner's signature portal. Either you have to enter your data or the personal data was automatically sent from your signature portal to the bank identification service so that you can verify it.

e-Banking Login and Authentication

2. e-Banking Login and Authentication

You will now be redirected to your bank and asked to enter your e-Banking login details. A valid bank account proves that your bank has identified you in the past. With the authentication app of your bank, you confirm that your recorded identity data may be released for the use of the electronic signature and transmitted to the signature portal. At the same time, you register the authentication app as your official means of release for the electronic signature.

Accept terms of use of Swisscom Trust Services

3. Accept the terms of use and sign them electronically

Finally, you will be asked to accept the terms of use of Swisscom Trust Services to use the electronic signature. You use your authentication app from the bank as an approval method in every future signature process in the signature portal. In the future, you can legally sign as many contracts as you like electronically.

Do you have your own identification solution?

You can connect your identification method to the Smart Registration Service as a customer or identity provider. The integration requires compliance with the requirements of legislation and applicable regulations, as well as an implementation concept and, if necessary, an audit. Swisscom Trust Services supports you in creating the implementation concept and the audit process and submits the release for your procedure to the responsible authorities for approval.