Author: Rojan Kaya

Important Information: Postponement of Maintenance Work on the AIS Service

Good day
 
The maintenance work on the AIS service originally scheduled for the night of September 19–20, 2026, has been postponed to a later date.
 
New maintenance window
  • Start: Saturday, October 10, 2026, 10:00 p.m.
  • End: Sunday, October 11, 2026, 6:00 a.m.
Maintenance work will be performed on our signature platform during this time window.
 
Possible Impact
Service interruptions are expected during the maintenance work. During this time, signatures cannot be processed temporarily.
 
Important
  • The maintenance scheduled for September 19–20, 2026, has been canceled.
  • No action is required on the customer’s part.
  • The maintenance work will now take place on October 10–11, 2026.
Thank you for your understanding.
Best regards
Your Swisscom Trust Services Team