Author: Ingolf Rauh

Temporary change of the SMS provider

We had to switch to our backup SMS service from Sunday until today for technical reasons. As a trust service provider, we have several SMS services running in parallel due to higher redundancy. As each SMS provider has its own set of contracts with mobile phone providers, it is possible that some SMS that were previously transmitted in networks may no longer reach the target device. We will switch back to the original SMS service shortly.

We apologise for any inconvenience this may cause. We generally recommend using signature approval providers that support the Mobile ID app, signature approval app or Passkey.

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