Author: Ingolf Rauh

Phase out video ident method of identity.tm end of March, 2026

We would like to inform you about an important change regarding identification procedures. Affected partner signature solutions have already been informed.
 
The identity.tm video identification method (originally developed by identity.tm and later acquired by IDnow) will be permanently discontinued as of March 31, 2026. As a process relying on operator-assisted video sessions, this technology no longer meets current regulatory standards and has reached the end of its lifecycle.

Background on the Discontinuation
 

1. Moving forward, IDnow will phase out the former identity.tm procedure and concentrate exclusively on advancing its proprietary, state-of-the-art video identification service.

2. Furthermore, the identity.tm process no longer complies with the mandatory requirements of ETSI TS 119 461, which govern signature legislation in both Switzerland and the EU.

3. At the request of the Austrian supervisory authority and in light of critical security considerations, we have been required to implement additional measures after it became clear that essential improvements could no longer be achieved.

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