Service Status

This page contains status information about our service availability. You can see the current status of the services in the display below.

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Resolved - Partial Outage of AIS Signing Service (Follow-up...

31.03.2026 Read more

Fidentity Issues Resolved

31.03.2026 Read more

Limitations at Fidentity

30.03.2026 Read more

Scheduled Maintenance - Selected Signing Service

24.03.2026 Read more

Login to the Swisscom Trust Room is available again

24.03.2026 Read more

Issues logging in to the Swisscom Trust Room

24.03.2026 Read more

Important Note – Credit Card Payment

18.03.2026 Read more

Scheduled Maintenance - Mobile ID

16.03.2026 Read more

Note on Service Status Notifications

16.03.2026 Read more

Scheduled maintenance – Mobile ID Service

03.03.2026 Read more

Incident: Credit card payments currently restricted

24.02.2026 Read more

Service stable again – monitoring still active

11.02.2026 Read more

Current service disruption due to ongoing external attack

11.02.2026 Read more

Temporary restriction AIS – Services stable again

30.01.2026 Read more

Restriction on card payments on the homepage fixed

28.01.2026 Read more

Card payments currently restricted on the homepage

28.01.2026 Read more

Status update – Mobile ID/AIS signature malfunction fixed

12.01.2026 Read more

Status message – Mobile ID/AIS signature malfunction

12.01.2026 Read more

Information about a partial interruption of the Signing...

07.01.2026 Read more

MAB – Multiple Authentication Broker – Short-term,...

06.01.2026 Read more

Announcement: Maintenance work Selected Signing Service on...

05.01.2026 Read more

Service Status – SMS delivery back to normal

29.10.2025 Read more

Service status – SMS delivery restricted

28.10.2025 Read more

Update: Incident: RA App (Version 5.0.1 / iOS)

14.10.2025 Read more

Incidet: RA App (Version 5.0.1 / iOS)

13.10.2025 Read more

Announcement: Maintenance work Selected Signing Service on...

25.09.2025 Read more

Signing with password + OTP possible again without...

03.09.2025 Read more

Signing with password + OTP impaired

02.09.2025 Read more

Problems with signing with password + OTP

02.09.2025 Read more