Author: Joseph Koenig

Announcement: Postponement of planned maintenance work on the weekend of March 7, 2026

Announcement: The planned maintenance work on AIS (All In Signing) service on March 07, 2026 between 10:00 pm and 6:00 am the following day will be postponed to the alternative date (28.03.2026). If the work cannot be carried out on this date due to unforeseen events, it will be scheduled for April 18th in the same time window.

Impact: Our system will be offline for up to 3 hours during this period.
No signatures can be executed.

Prior to this time window, the creation of new seals and renewals will be suspended for a period of 5 days. We ask our partners to take preventive measures.

Note: This release includes a migration of our AIS component which is responsible for the signature process. All functionalities are identical after the migration according to the Integration Guide. No customization is required for our customers.

Necessary actions: We would like to ask our partners to report any unexpected behavior of this service and to check their individual implementations of the service as a result of the maintenance work.

Contact: Support for Swisscom Trust Services Partners(LINK)


 

 

 

 

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