ERP/core application vendors should ensure that their software solutions meet regulatory requirements and adhere to industry-specific standards to ensure optimal integration and application across different industries. An essential function of the ERP/core application providers' performance is to combat fraud and ensure security when accessing the systems effectively.
There are several challenges to overcome when integrating electronic signatures into ERP/core application solutions, especially the legal framework and the complexity of the integration. Companies are therefore looking for ideal signature trust service providers that can take on these challenges and enable easy integration of the signature solution into existing ERP/core application processes. The legal framework for electronic signatures in Europe is defined by the eIDAS Regulation and in Switzerland by ZertES.
ERP/core application providers must ensure data protection regulations process electronic signatures. In particular, the principles of data economy and purpose limitation should be considered. Care must also be taken to ensure that unauthorized persons cannot access or manipulate the signature data.
ERP/core application providers should protect data from unauthorized access and manipulation during the signature process. For example, the encrypted transmission of signature data should always take place.
ERP/core application providers should establish clear liability rules for electronic signatures. This can be done, for example, by concluding service level agreements (SLAs) with customers.
ERP/core application providers should ensure that electronic signatures are interoperable with other systems and solutions. In particular, the requirements of the eIDAS (Europe) or ZertES (Switzerland) regulation, which provide for mutual recognition of electronic signatures within the EU or Switzerland, should be considered.