This is reflected in stress and can cause waiting times for patients. The data protection-compliant digitization of complex processes offers excellent potential for increasing efficiency here.
Comprehensive digitization of the health sector can standardize and accelerate processes, thereby increasing efficiency and reducing costs. This frees up resources for better patient care. With an electronic patient file or dossier, patients have all their health information at their fingertips in one central location. This allows documents to be easily exchanged between GP, specialist, and clinic. An exchange that can save lives.
Documents in the healthcare sector require the highest level of confidentiality and regularly require a signature or confirmation - also to trace who initiated which interaction/action at any time. For this document flow to be digitized in its entirety, Swisscom Trust Services offers the necessary solutions to protect the confidentiality of patient data and to be able to attach the declarations of intent in a legally secure and efficient manner. Examples are electronic prescriptions, referrals, medical certificates, consent forms, etc.
Health systems vary significantly from country to country. There are different regulations, and the degree of privatization also varies. The specific requirements differ depending on the type of players - health insurance companies, service providers, pharmacies, etc. Swisscom Trust Services has consultants or partners who have excellent knowledge of the situation in the respective market and are familiar with the legal framework.
In the latter case, our experts are on hand to advise throughout the entire process. They check which solutions from our service portfolio come into question. They can establish contacts with various competent partners, for example, in programming and implementing individualized identification methods and electronic signatures in existing complex software solutions or specific processes.