Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Get to know more about the services we offer around the digital product passport.
In Partnership with Cryptar
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Get to know more about the services we offer around the digital product passport.
In Partnership with Cryptar
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
At last week’s eIDAS summit 2026, hosted by Bitkom, I was invited to deliver a talk on new developments in anti-money laundering measures in the EU and the role of digital trust in this ecosystem. Here are my key thoughts.
As anti-money laundering (AML) regulations enter a new European phase, KYC processes are being redefined as strategic opportunities to improve the customer experience, reduce operational costs, and modernize digital infrastructure, not only as compliance obligations. The combination of the new EU AML framework, centralized supervision, AI-driven monitoring, and eIDAS 2.0 digital identity capabilities is creating a new standard for onboarding.
Europe continues to face a significant money laundering challenge. Estimates suggest that around 2 -5% of global GDP is laundered annually, while only a small fraction is ultimately recovered. At the same time, existing control systems are expensive, fragmented, and often inefficient.
In addition, compliance teams are overwhelmed by alerts that lead nowhere. In some cases, up to 95% of warnings are false positives. Static thresholds, manual reviews, and disconnected national systems create high costs with limited impact. This fragmented structure has also made cross-border compliance unnecessarily complex. Each country has historically interpreted AML requirements differently, forcing banks operating internationally to duplicate onboarding and verification processes market by market.
To address these challenges, the EU launched a new AML framework introducing a harmonized and technology-enabled model built around three pillars.
The first pillar is AMLA, the new Anti-Money Laundering Authority headquartered in Frankfurt, Germany. AMLA has direct supervisory powers over selected financial institutions and can impose sanctions without relying solely on national regulators. By 2028, the authority is expected to directly supervise around 40 high-priority institutions based on size, risk exposure, and cross-border activity.
The second pillar is a unified AML regulation that applies consistently across member states. Instead of 27 interpretations of core requirements, institutions will increasingly operate under one common framework.
The third pillar is implementation through directives that expand AML scope into new sectors and ensure practical adoption at the country level.
For banks, this means one thing above all: AML compliance is becoming more centralized, more data-driven, and more enforceable.
But what does this mean in terms of technology? Traditional AML controls often rely on fixed rules such as transaction thresholds or isolated customer screening. The new model moves toward dynamic monitoring of transaction flows, network relationships, and suspicious patterns using AI and graph analytics. This enables institutions and regulators to detect behavior rather than merely flag amounts.
Expected outcomes include:
Significant reduction in false positives.
Much faster suspicious activity reporting workflows.
Significant productivity gains for compliance teams.
Lower cost of investigation and manual review.
For banks currently allocating large teams to repetitive alert handling, the efficiency potential is substantial.
While eIDAS is not formally part of the AML package, it is highly relevant as the preferred trust framework for digital identity and onboarding. This matters because many banks still operate multiple parallel KYC methods: video identification, document uploads, branch verification, local workflows, and legacy manual checks. The result is customer friction, operational complexity, and inconsistent assurance levels. eIDAS 2.0 and the European Digital Identity (EUDI) wallet now introduce a standardized trust layer that can simplify onboarding across markets.
👉 Learn more about digital identity wallets in our FAQ
With wallet-based identity verification, institutions can access validated credentials, trusted attributes, and secure customer consent flows in a reusable framework. That opens new possibilities such as faster digital onboarding with verified government-backed identity data, immediate status checks for revoked or expired credentials, qualified electronic signatures during account opening, cross-border reuse of verified identities, and stronger fraud prevention for fully digital banks. In practical terms, identity becomes portable, trustworthy, and easier to integrate.
One of the biggest inefficiencies in today's environment is the need for repeated onboarding. This means a customer verified in one market often needs to repeat identity checks in another due to local processes or legal differences. Under a harmonized framework supported by digital identity wallets, verified customer identities can become reusable across jurisdictions. For pan-European banks, this could dramatically simplify expansion, onboarding consistency, and customer conversion rates. It also supports a stronger brand proposition. Customers increasingly expect secure and modern onboarding journeys. Compliance maturity is becoming part of customer trust and market perception.
Institutions that redesign onboarding around a digital identity and trust can expect benefits in three areas:
Lower compliance operating cost.
Better customer acquisition and onboarding conversion.
Stronger resilience against fraud and regulatory risk.
This is one of the rare moments where regulation and ROI align. The benefits are clear, but what’s next?
The AML transformation is already underway. Key legislative milestones have passed, supervisory structures are active, and implementation timelines are approaching quickly. Banks that have not yet completed readiness assessments, gap analyses, or architecture planning are falling behind schedule.
The most effective next steps include:
Assess current KYC and AML operating models
Identify onboarding friction and duplication
Build a wallet-ready identity strategy
Strengthen data foundations
Select trusted ecosystem partners
Prioritize scalable API-based integration models
Swisscom Trust Services is a certified trust service provider with a proven track record in Finance and is one of the few that can cover the jurisdictions of the European Union and Switzerland. Working with Swisscom, you can start implementing existing frictionless identification methods while preparing for the upcoming identity wallet ecosystem.
Want to know more about eID agility and wallet readiness? Get our new whitepaper for free here.
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