Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
There are many situations in which a person needs to verify their identity. However, the person does not always have time to go to a bank or public authority for identity verification. This is why companies and authorities use online identification for digital transformation. Online identification enables an identity check quickly and conveniently from home, saves time, and is flexible. This guide informs you about the advantages and possibilities of online identification.
Classic identity verification describes a procedure in which the identity of a natural person is checked. The goal is to assign the available personal data (identity card or passport) to this person and verify its authenticity.
Identity verification plays a significant role for many companies in risk management. It is an integral part of preventing fraud measures.
In addition to risk management, identity verification is essential for necessary audit processes. For example, it can ensure that the delivery address is correct and that invoices can be delivered correctly.
Today, identity verification is used in many different areas and industries. In banking, identity checks are a prerequisite for opening an account and an integral part of the KYC ("Know Your Customer") process. Identification is also necessary for the insurance industry identification to sign insurance policies. In addition, identity verification plays a vital role in public administration to renew identity documents, such as passports or identity cards.
If you need an identity check, there are two basic procedures:
The face-to-face method is the traditional procedure for identity verification. Here, the person to be identified visits a company or public authority and presents their identification document. A trained person responsible for the identification verification compares the ID document with the person in front of them and checks the security features of the ID document for its authenticity. Then, trained persons make a copy of the ID and fill out and stamp a form to confirm their identity. Now the identified person can continue with post-identification steps.
In addition, there is an online identity check. Instead of visiting a company or public authority, the person to be identified performs the identification process flexibly and online. In general, the person shows their face and presents their identity document in a webcam to an AI or video agent. The video agent or AI compares the face with the given ID document and makes a liveness detection to verify the authenticity. Sometimes, possessing a valid e-banking account is proof of identity because a bank has once identified the person.
For online identity verification, an encrypted video connection is established between the person to be identified and a video agent. During the secure video conference, the person holds their ID document into the webcam and follows the video agent's instructions. The video agent checks the authenticity of the ID document and the match of the ID images with the person and verifies the person's identity.
Video identification is a certified remote identification method and complies with security standards according to the anti-money laundering regulation.
Another innovative method is identification using an existing e-banking account. In this case, the person to be identified enters their personal identity data via a web mask and authorizes it with his e-banking log-in and a small reference transaction. This legitimizes the person as the owner of the valid bank account and compares the identity data deposited with the house bank with the data entered in the web mask and issues the valid identity.
The identification with a valid online banking account is also a certified and secure procedure that complies with the legal requirements of the EU regulation eIDAS and the Anti Money Laundering Act.
For online identification, the user only needs a valid ID document, a device with a camera and microphone, and a stable internet connection. The person should also check the lighting conditions in his environment so that the webcam can capture everything in good quality.
To start the online identification, the user must first register via an application, website, or an app. An encrypted connection is established to perform the video call with an agent. During the video conference, the person must present both sides of the ID document in the webcam and show their face to the video agent. The video agent verifies the authenticity of the ID document and makes a liveness check person. The person is confirmed if the person in the video and on the ID document is identical.
Due to the large number of fraud cases on the internet, which are possible due to a lack of identification on the internet, the AML-5 regulation was issued. This sets standards for online identity verification. These regulations are comprehensive and thus support the security of the verification processes.
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