Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Stay informed about the latest updates on pan-European regulations and laws and their impact on digital trust service provider
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
The technical integration of trust solutions in a signature platform offers cloud providers many advantages, e.g. scaliability, latest security standards or standardized APIs.
Enterprises and ERP providers face complex technical challenges, such as company size or internationalization, when implementing e-signature solutions and integrating a TSPs.
Financial service providers can boost conversion rates by seamlessly integrating trust solutions and efficiently navigating compliance requirements.
The technical integration of TSP's digital identity and e-signature solutions enables SaaS and PaaS providers to comply with the latest security and interface standards.
Discover future-proof technological solutions and innovations for your business success.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
The embedded e-signing platform Smart Registration und Signing Service provides qualified and advanced electronic signatures for the EU jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in the European jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service provides qualified and advanced electronic signatures for the Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer a combined solution of identification and one-time e-signatur for KYC-processes in Swiss jurisdiction.
The embedded e-signing platform Smart Registration and Signing Service offer identification via valid Swiss mobile number and advanced electronic signtuare in Switzerland
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
The embedded e-sealing software Smart Registration and Signing Service provides regulated electronic seal for Swiss public authorities in accordance with ZertES and TAV.
The reptetive e-sealing solution Smart Registration and Signing Service provides regulated and advanced electronic seals for organizations in the Swiss jurisdiction
The embedded e-sealing solution Smart Registration and Signing Service provides qualified and advanced electronic seals for organizations in the European jurisdiction.
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for eIDAS-compliant e-signatures.
The embedded e-signature platform Smart Registration and Signing Service offers a wide range of identification methods to register for ZertES-compliant e-signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
The embedded e-signature platform Smart Registration and Signing Service provides a diverse array of authentication methods for approving electronic signatures.
Explore our range of e-signature and e-seal service packages for partners, SMEs, and enterprises. Choose from various packages tailored to your needs.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Discover how customers are benefiting from our digital identity, secure authentication, and e-signature solutions and services. Our customers are active in various industries
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
The advantages of digital signatures are obvious: efficient processes without media discontinuity, quicker contract conclusion, and higher conversion rates, as well as no costs for paper consumption, logistics, scanning, printing, and dispatch by post. What a digital signature is, which types exist, and how they work and are used, you will learn in this guide.
The term digital signature originates from computer science and cryptography. A digital signature describes a mathematical procedure, the so-called public-private key procedure. In this procedure, the person signing uses a private signature key to generate and calculate a value on a digital document. With the help of a public and freely available verification key (public key), the authenticity and integrity of the signing person can be verified on the digital document. The public verification key must be assigned to this person to assign the digital signature with the signature key.
What is the difference between a digital signature and an electronic signature?
While the digital signature describes a cryptographic procedure and its technical implementation and generation, the electronic signature is a legal term. The EU eIDAS Regulation defines in Article 3 No.10 electronic signatures as "data in electronic form which are attached to or logically associated with other electronic data and which are used by the signatory to sign." Although digital and electronic signatures are often used as synonyms, they differ in technical implementation, technological standards, and legal and geographical acceptance. Ideally, a digital signature should:
Provided these requirements are met, a digital signature is called an electronic signature. This is why three different types of electronic signatures have become established in the European legal area based on the eIDAS Regulation and the Swiss federal law ZertES.
The simple electronic signature is a digital signature with deficient liability and evidential value. There is no legal basis or specified requirements for creating this type of signature.
The advanced electronic signature is a digital signature without legal anchoring. According to the eIDAS Regulation, an advanced signature enables unique identification and assignment of the signatory (non-repudiation and authenticity) and the recognition of a subsequent change on an already signed digital document (integrity). This type of signature has a high probative value but a lower liability, as there are no legally recognized validation options, and the legislator allows broad scope for the design of the advanced signature.
The qualified electronic signature is a digital signature with a legal basis according to the EU regulation eIDAS and the Swiss federal law ZertES. It has a very high probative value and liability, is equal to the handwritten signature by law, and can be verified via a validator. Examples of these legally recognized validation options are the validator of the Swiss Federal Administration or the DSS Demonstration WebApp by the European Commission. Only the qualified electronic signature guarantees the integrity of a digital document and the authenticity of the signatory in the long term.
The technical basis for the electronic signature is a public-private infrastructure (PKI).
To create an electronic signature, the PKI uses a cryptographic algorithm to generate a key pair with two keys for the person signing, which has a certain length in the coding. One of the keys is public, and the other is private. In addition, this key pair must be uniquely assigned to the signing person to verify the electronic signature. For this purpose, the signing person must be uniquely identified once. In this identification process, the public key is linked to the person, and they authorize it with the private key.
Suppose the person wants to sign a digital document electronically in a signature application of Swisscom Trust Services' partners. In that case, the document's hash value is signed by the person using the private key. This hash value was generated in advance by the signature application according to a specific algorithm and is now forwarded signed to a trust service provider such as Swisscom Trust Services. Swisscom Trust Services ensures that the existing public key belongs to the signing person and, if successful, signs the hash with an electronic certificate and timestamp. The hash value is then sent back to the signature platform, and the person confirms the electronic signature on the document using 2-factor authentication.
The technical encryption of an electronic signature makes it possible to guarantee the document's integrity and the authenticity of the person on the digital document. In other words, once an electronic signature has been applied, the document can be checked for authenticity and can no longer be changed. The electronic signature can also be used to verify the unique identity of the signatory afterward.
Due to the shortage of skilled workers, many sectors are in the so-called "war of talents." In this context, the time factor must be addressed. Time and again, companies run the risk of an applicant receiving a better offer while the employment contract is on its way by post. Although the application documents and the interview are submitted online, the complete digital onboarding of a new employee often fails because of the manual signature on the employment contract. This can be digitally mapped with the use of an electronic signature.
The industry experts at Swisscom Trust Services will analyze your needs, challenges, and previous processes before preparing a proposal. Depending on the use case, this can include integrating a standardized partner solution or a development tailored to the use case.
According to the Anti-Money Laundering Act (AML) regulations, a customer must be identified when opening an account. Traditionally, this was done in person at the bank branch. Although direct and online banks have been offering the option of online identification for some time, they provide the necessary applications and documents for opening an account to the customer by post so that they sign them by hand. This media disruption can be prevented with the help of an electronic signature, as the customer can submit a legally secure and digital declaration of intent in this way.
The industry experts at Swisscom Trust Services will analyze your needs, challenges, and current processes before preparing a proposal. Depending on the use case, this can include integrating a standardized partner solution or a development tailored to the use case.
Which type of electronic signature do I use for which application? The choice of the right signature type depends on the industry-specific regulatory requirements or internal guidelines in a company. Below are a few possible examples of use cases for the different types of electronic signatures.
Type of signature |
Liability and probative value |
Examples of regulatory requirements |
Examples of documents |
Qualified electronic signature |
Very high |
|
|
Advance electronic signature |
High |
|
|
Simple electronic signature |
Low |
|
|
In the context of the electronic signature, the term electronic seal is also used. An electronic seal is technically based on the same procedure as an electronic signature. The differences lie in the application and legal validity. While natural persons exclusively use electronic signatures to sign digital contracts, electronic seals are only used by legal persons (organizations). Electronic seals enable companies to reproduce their company stamp or the official seal in the digital space. With the help of electronic seals, the original origin and the integrity and authenticity of the legal entity (company) can be proven on a document.
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