Electronic IDs: A Game Changer for Travel and Hospitality

How digital identities can help the industry overcome challenges and create new offerings

With 747 million tourists in Europe in 2024 and rising, paper-based ID checks, fragmented processes, and outdated systems are no longer safe, manageable, or sustainable. This whitepaper explores how eIDs offer a smarter, safer, and fully digital alternative.

All You Need to Know About eIDs for Travel & Hospitality

The post-pandemic travel boom has reignited Europe’s tourism economy, but it’s also stretching the system to its limits. Cities face overtourism, rising costs, and local backlash. Behind the scenes, providers struggle with staffing gaps, operational strain, and increasing pressure to deliver secure and seamless experiences at their current scale. 

Some of these challenges the travel industry faces have already been solved by other sectors. From finance to healthcare, digital identity has improved and secured the processes. Now it’s travel’s turn to catch up, and eIDs are the key.

 

What you’ll find inside:

  • Key challenges in identity verification, consent, and fraud prevention
  • Real use cases across travel booking, hotel check-ins, rentals, and health records
  • How eIDs decrease friction, lower costs, and enhance security
  • The role of trust service providers under eIDAS and EUDI

This whitepaper is intended for travel providers, hospitality leaders, and digital operations teams seeking to securely streamline their identity management processes.