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  3. Administration of RA agents

What is the difference between a Master RA agent and a Standard RA agent regarding competencies?

Standard RA agents: can identify and register persons for the electronic signature with the RA app.

Master RA agents: can use the RA app to identify persons for the electronic signature, log into the RA admin portal, and manage the users, RA agents, and Master RA agents of their RA agency. Furthermore, Master RA agents are the first point of contact for their Standard RA agents if they have any questions or problems. Master RA agents can contact us with questions and issues via the contact form.