- Help Center
- Authentication and signature approval means
- Password and SMS-code method (PWD/OTP)
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Electronic signature
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Electronic seals
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Electronic certificate
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Electronic timestamps
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Identification methods
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Authentication and signature approval means
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Signing Service
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Smart Registration Service
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SRS Ident Website
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DocuSign and Swisscom
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RA agency
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General legal and regulatory questions
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Data privacy
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Purchase and billing of our products
When is the secure password set for the first time for the password and SMS code method (PWD/OTP)?
Usually, you receive an SMS with a link to the terms of use of Swisscom Signing Service after the identification process by either Smart Registration or RA app. When accepting the terms of use, you confirm them by setting a secure password and receiving a one-time code via SMS. This activates the password and SMS code method (PWD/OTP) as your future signature approval means. You will use the set password for every signing process in the future.
Kindly note that if you forget your set password, you must get re-registered for the electronic signature.