Author: Joseph Koenig

(Resolved) Signing Service temporarily only available to a limited extent (AIS with Password and OTP)

Currently, our signing service with the use of password and OTP (One Time Code) is only available to a limited extent.

Impact: Signature requests with password and OTP (One Time Code) may fail sporadically. In this case, please repeat the signature process.

Our team is working hard to find a solution.

Update 02/09/2025-08:00: The cause has been identified and a solution is in the works

Update 02/09/2025-12:05: The problem is fixed

 

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