Author: Joseph Koenig

Announcement: Maintenance work on weekends starting September 19, 2026

Announcement: Starting on the weekend of September 19, 2026, between 10:00 p.m. and 6:00 a.m. the following day, maintenance work will be performed on the AIS (All In Signing) service, resulting in service interruptions. If the work cannot be completed due to unforeseen circumstances,
two alternative dates have been scheduled:

- October 10 during the same time window (with a maximum interruption of 3 hours)

- Backup date: October 24 during the same time window.

- Backup date: November 7 during the same time window.

Impact: Our systems will be offline for up to 3 hours during the specified time periods.
No signatures can be processed. If the work cannot be completed, maintenance will be rescheduled for the next designated date with the same downtime.

For the maintenance work on October 10 and Backup by October 24 / November 7, the creation of new seals and renewals will be suspended for a period of 5 days. We ask our partners to take precautionary measures.

We will notify you each time of the successful completion of the work and, consequently, that the subsequent dates are no longer required.

Note: This release includes important migrations to our AIS component, which is responsible for the signature process. All functionalities will remain identical after the migration, as described in the Integration Guide. No adjustments are required on the part of our customers.

Required Actions: We ask our partners to report any unexpected behavior of this service to us.

Contact: Support for Swisscom Trust Services Partners (LINK)


 

 

 

 

Share this article

printer Kopiert! copy email facebook linkedin twitter