Easy and fast – Identify once and sign as many times as you like
The electronic signature requires a unique identification and registration of the signatory. This previously complex process is greatly simplified by the ability to pair identification with secure authentication usable for subsequent signatures. It is provided by the Smart Registration Service (SRS). The Smart Registration Service offers a bundle of different identification methods from selected partners like SRS video, SRS bank, SRS eID. In addition, Swisscom offers a simple and secure identification solution with the RA app (SRS Direct) for anyone who wants to identify other people face to face. Employees undergo a short e-learning training and can identify colleagues, clients and partners via a mobile app.
The registration process
In a second step, an authentication means is connected to the identification based on the mobile phone number. The collected data (evidence of identification) is signed by the responsible identification body or in case of a RA app by the RA agent and stored as evidence in the Smart Registration Service in a specially protected database. For each evidence, the Smart Registration Service sends a confirmation SMS to the identified person. This contains a URL to the terms of use of the Swisscom Trust Services. Upon confirmation of these terms of use, the identified person can sign using its chosen method for authentication: password/one-time password, MobileID or MobileID Authenticator App .
By the way the abbreviation RA is derived from "Registration Authority"
RA-App: Scalability by RA Agent network

Customers and partners conclude an RA agency contract. The partner designates a first RA agent, the so-called “RA Master Agent”. This RA Master Agent must be identified by Swisscom or a Swisscom partner. After a first remote training with Swisscom he can identify other colleagues and determine them as RA agents and RA master agents. RA agents can then download and install the “Swisscom RA” app from the Android or iOS App Store. After successfully completing an e-learning training session, they can log in to the Swisscom RA app and carry out identifications.
The RA Master Agents have access to an administration portal of the RA Services to manage the RA (Master) agents. This allows the organization to build a proper network of RA agents for identification through self roll-out.
Would you like to swiftly enable your company for electronic signature or need support to establish yourRA Agent Network?
With RA On Demand, we provideyoua variety of methods and technical resources to helpyou toidentifyyour employees, to trainRA agents and to communicateabout the topic of electronic signature.