Define your e-ID roadmap with Swisscom

Assess e-ID impact, prioritize use cases and tailor Swisscom Validator services to your needs. Attributes in trusted, automated and customer-friendly workflows.

Review your identity onboarding flow
Discuss your identity validation requirements

Readiness Consulting

e-ID, digital credentials and wallet-based interactions are changing how organizations verify people, businesses, documents and trusted data. But for many companies, the practical question is not only whether e-ID matters. It is where it matters first, which processes are affected and which solution setup creates the most value.

Swisscom Validator Readiness Consulting helps your organization move from uncertainty to a clear plan. Together with Swisscom experts, you assess your business processes, technical environment and compliance needs, identify relevant use cases and define a practical way forward with the right Swisscom Validator services.

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e-ID readiness
assessment

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Business and technical consulting

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Tailored
Validator setup

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Roadmap
for next steps

e-ID readiness is not just an IT question

Many organizations know that e-ID and digital credential wallets are becoming relevant. What is less clear is how these developments affect their own customer journeys, internal processes, data sources, applications and compliance responsibilities. A single e-ID use case can involve several teams: onboarding, legal, compliance, IT, security, product management, customer experience and operations.

Without a shared view, organizations risk either waiting too long or starting with an isolated technical integration that does not fit the broader business need. Swisscom Validator Readiness Consulting helps companies clarify where e-ID and digital trust services can create value. The goal is not to force an immediate implementation, but to identify the right use cases, understand the technical and organizational impact, and define a realistic roadmap.

Turn e-ID uncertainty into a practical action plan

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Reduce manual onboarding checks

Assess where e-ID, digital credentials or wallet-based interactions can support onboarding, verification, signing, eligibility checks or compliance-relevant workflows.

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Prioritize business value

Compare potential use cases by customer impact, process complexity, technical feasibility and expected benefit.

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Match needs with the right Validator services

Understand which Swisscom Validator components can support your organization, from person and business identity to key management workflows.

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Define a realistic roadmap

Move from broad strategic questions to concrete next steps, responsibilities and implementation options.

From impact assessment to tailored Validator roadmap

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Assess your current processes

Swisscom reviews relevant workflows, systems, data sources and trust dependencies, such as identity checks, onboarding steps, document exchange or validation points.

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Identify impact areas and use cases

Together, you define where e-ID, digital credentials or Validator services can improve efficiency, compliance, user experience or process reliability.

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Shape the right solution path

Swisscom helps you prioritize next steps and map your needs to suitable Validator services, implementation options or a dedicated readiness workshop.

Consulting for business, technology and compliance teams

A guided path into the Swisscom Validator ecosystem

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Swisscom Validator Readiness Consulting is designed for organizations that want to understand how e-ID, digital credentials and validation services fit into their existing environment before selecting a specific solution.

The consulting approach can cover business processes, technical systems, data sources, application landscapes, compliance needs and governance questions. Based on this analysis, Swisscom helps identify which Validator services are relevant for the organization’s use case.

Depending on the need, this may include services for person identity validation, business identity validation, document validation, credential validation, age verification or key management. The result is a clearer view of how the Swisscom Validator portfolio can support your digital trust roadmap.

Identity validation for real digital journeys

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Swisscom Person Identity Validator can support processes where a customer’s identity must be trusted before the business journey can continue. Examples include account onboarding, insurance applications, eligibility checks and high-trust signing workflows.
 
Instead of asking customers to provide the same information repeatedly, organizations can use trusted identity information where it creates value: at the moment of onboarding, before a regulated action, or when a process requires a higher level of assurance.
 
Here is an example: A customer starts a digital onboarding journey. The organization requests the required identity information. The customer presents e-ID or credential information through a supported wallet flow. Swisscom validates the information and returns the result to the onboarding process.

Start with your identity verification requirements

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Identity validation requirements differ by use case, industry, assurance level and integration complexity. Swisscom reviews your onboarding or customer process and recommends the right Validator setup for your organization.

 

Request a consultation

 

Swisscom will assess your use case before recommending a suitable validation approach.

Trusted identity validation with Swisscom in the background

Identity validation is the first technical step. It affects customer experience, process design, compliance, data protection and the organization’s role in digital trust ecosystems.
 
Swisscom supports organizations that want to use verifiable identity information without taking on the full complexity of identity infrastructure themselves. Users can share only the data that is actually necessary for the process, supporting privacy-conscious digital identity workflows. The goal is to make trusted identity usable inside business processes while keeping the organization in front of the customer relationship.
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Swisscom as trusted infrastructure and validation partner

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Support for e-ID
and wallet-based identity direction

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Designed for B2B
onboarding and regulated workflows

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Can be combined
with other Swisscom Validator services

Specialized validation for specific identity use cases

Review your identity onboarding flow

Talk to a digital identity expert

A Swisscom expert will review your use case before the conversation.