Verify age — faster and safer

Swisscom Age Validator enables privacy-safe age checks for digital and physical customer journeys, returning only the required result.

Discuss age verification for your flow
Talk to a digital identity expert

Age Validator

Not every process needs to know who a person is. Sometimes, the business only needs to know whether a customer meets a specific age requirement.

Swisscom Age Validator supports this principle. It helps organizations verify age or eligibility in a customer-friendly way, without exposing more personal identity information than necessary. The result can be integrated into retail, platform or service workflows where age checks need to be reliable, fast and privacy-conscious.

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Privacy
by design

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Yes / No
age result

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No unnecessary
full identity exposure

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Built for automated
customer journeys

Manual age checks slow down the customer journey

Age verification is often handled through manual checks, staff intervention or document-based processes. This can create queues, inconsistent decisions and unnecessary friction for customers.

At the same time, organizations need to avoid collecting more personal data than the process requires. If the business only needs to confirm whether a person meets an age threshold, asking for full identity documents can create unnecessary exposure and data protection concerns.

Swisscom Age Validator helps organizations move toward attribute-based validation: verify what is needed, avoid what is not.

Three steps to privacy-safe age checks

Level1_BOLD
The process triggers an age check

An age-restricted product, service or workflow step requires confirmation that the customer meets a defined threshold.

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The customer presents an age proof

The customer uses a supported wallet (e.g. EU e-ID, swiyu) or credential flow to confirm the relevant age attribute.

Level3_BOLD
Your workflow receives the result

Swisscom Age Validator returns only the required outcome, such as “over 18: yes/no”, so the process can continue.

Make age verification faster, simpler and more privacy-conscious

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Reduce manual interventions

Automate recurring age checks in customer journeys where manual review creates friction.

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Improve process speed

Support faster checkout, onboarding or access flows by reducing unnecessary interruption.

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Minimize data exposure

Receive only the result needed for the process, rather than full identity information.

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Support consistent validation

Use a structured validation process instead of relying on inconsistent manual checks.

Age validation as a focused identity attribute check

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Swisscom Age Validator is designed for workflows where the organization needs to confirm an age threshold or eligibility attribute without processing full identity information.

The process can be triggered by a business workflow, such as checkout, onboarding or access to a specific service. The customer presents the relevant proof through a supported wallet or credential flow. Swisscom validates the required attribute and returns the result to the organization.

Age checks without unnecessary identity disclosure

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Swisscom Age Validator can support customer journeys where an organization needs to confirm that a person meets an age requirement before the process can continue.

Example processes may include age-restricted products in retail, pharmacy-related product checks, event or membership eligibility, or digital services that require age confirmation. The common principle is the same: the organization receives the required result without collecting more identity information than necessary.

Here is an example:

  1. A customer selects a product or service that requires age confirmation.

  2. The workflow triggers an age check.

  3. The customer presents the required proof through a supported wallet flow.

  4. The business receives a Yes/No result and continues the process.

Start with the age verification journey you need to improve

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Age verification requirements differ by channel, process, threshold and integration environment. Swisscom reviews your use case and recommends the right setup for your organization.

 

Request a consultation

 

Swisscom will assess your age verification flow before recommending a suitable validation setup.

Privacy-conscious validation for age-related workflows

Age verification is an identity question, but it does not always require full identity disclosure. In many cases, the organization only needs to know whether a customer meets an age requirement.

Swisscom Age Validator supports this principle by focusing on the required attribute and avoiding unnecessary exposure of personal information. This helps organizations design smoother journeys while supporting privacy-conscious validation.

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Swisscom as trusted validation partner

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Attribute-based identity validation

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Data minimization
by design

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Can be combined with
e-ID and wallet-based workflows

Connect age validation with broader identity workflows

Discuss age verification for your flow

Talk to a digital identity expert

 
A Swisscom expert will review your use case before the conversation.