- Help Center
- RA agency
- RA app
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Electronic signature
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Electronic seals
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Electronic certificate
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Electronic timestamps
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Identification methods
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Authentication and signature approval means
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Signing Service
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Smart Registration Service
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SRS Ident Website
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DocuSign and Swisscom
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RA agency
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General legal and regulatory questions
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Data privacy
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Purchase and billing of our products
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Multiple Authentication Broker
When scanning the front or back of the ID card in the RA app, the camera does not focus…
Hold the camera up so that the cut-out captures the entire ID document (still blurred if necessary). Then move the camera slowly closer to the ID document, and it will start to focus again.