- Help Center
- Authentication and signature approval means
- Password and SMS-code method (PWD/OTP)
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Electronic signature
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Electronic seals
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Electronic certificate
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Electronic timestamps
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Identification methods
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Authentication and signature approval means
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Signing Service
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Smart Registration Service
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SRS Ident Website
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DocuSign and Swisscom
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RA agency
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General legal and regulatory questions
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Data privacy
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Purchase and billing of our products
What happens if I forget my password when using the password and SMS code method (PWD/OTP) as the signature approval?
A 2-factor authentication solution is required for the qualified electronic signature as signature approval means. If you forget one factor, the requirement is no longer given.
So you'll need to register again for the qualified electronic signature.