- Help Center
- Authentication and signature approval means
- Password and SMS-code method (PWD/OTP)
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Electronic signature
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Electronic seals
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Electronic certificate
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Electronic timestamps
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Signing Service
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Identification methods
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Smart Registration Service
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RA agency
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SRS Ident Website
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Authentication and signature approval means
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General legal and regulatory questions
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Data privacy
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DocuSign and Swisscom
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Purchase and billing of our products
What happens if I forget my password when using the password and SMS code method (PWD/OTP) as the signature approval?
A 2-factor authentication solution is required for the qualified electronic signature as signature approval means. If you forget one factor, the requirement is no longer given.
So you'll need to register again for the qualified electronic signature.