Would it be possible to assign the role of RA Agent to a person who has been registered using online identification, e.g., via STS online registration portal? If not, what do I have to do?

As a Master RA agent, you cannot assign the person to another RA agency yourself, but we can assign users the role of “Master RA agent” in your RA agency. To do so, please give us the name and mobile number of this user via our contact form (select option: appoint “invisible” user as RA agent). We will then take over the role assignment and give you feedback.