- Help Center
- RA agency
- Troubleshooting for Standard RA agent
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Electronic signature
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Electronic seals
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Electronic certificate
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Electronic timestamps
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Identification methods
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Authentication and signature approval means
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Signing Service
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Smart Registration Service
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SRS Ident Website
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DocuSign and Swisscom
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RA agency
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General legal and regulatory questions
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Data privacy
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Purchase and billing of our products
I am an active RA agent, and I lost my mobile phone. What do I have to do?
If you are an active RA agent and lost your mobile phone for different reasons, you must inform your responsible Master RA agent. They can help you how to become a RA agent again. Generally, a new registration for the RA admin portal's electronic signature and role assignment is necessary.