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  3. Administration of RA agents

How can I send prospective RA agents the link to their basic e-learning again?

In the list of “Agents”, there are the little green boxes with a link.

If you click on this box, the link to the e-learning or the duties is copied to your clipboard, and you can send it to the prospective RA agent, e.g., via e-mail, chat, etc.

However, the RA Service automatically sends reminder SMSs for the e-learning to the prospective RA agents every three days, up to a maximum of 5 SMS. If the prospective RA agent does not complete the e-learning and has not accepted the duties within 15 days, the role assignment is deleted by the system, and you, as the Master RA agent, have to repeat it.