- Help Center
- RA agency
- Administration of RA agents
-
Electronic signature
-
Electronic seals
-
Electronic certificate
-
Electronic timestamps
-
Signing Service
-
Identification methods
-
Smart Registration Service
-
RA agency
-
SRS Ident Website
-
Authentication and signature approval means
-
General legal and regulatory questions
-
Data privacy
-
DocuSign and Swisscom
-
Purchase and billing of our products
How can I send prospective RA agents the link to their basic e-learning again?
In the list of “Agents”, there are the little green boxes with a link.
If you click on this box, the link to the e-learning or the duties is copied to your clipboard, and you can send it to the prospective RA agent, e.g., via e-mail, chat, etc.
However, the RA Service automatically sends reminder SMSs for the e-learning to the prospective RA agents every three days, up to a maximum of 5 SMS. If the prospective RA agent does not complete the e-learning and has not accepted the duties within 15 days, the role assignment is deleted by the system, and you, as the Master RA agent, have to repeat it.