While signing with DocuSign and Swisscom you can inflow activate MobileID on you Swiss number for authentication
MobileID and passkey are the two supported authentication-means in the DocuSign signing flow via Swisscom. Many legacy users used to sign with only their Swiss mobile number, a personal password and SMS one-time code. This legacy means is for security reasons no longer supported. Despite passkey being the best and most convenient alternative we offer to onboard via MobileID and continue signing with you phone and number.
Legacy users are automatically on-boarded, while entering their phone number in the MobileID process. Swiss number with a SIM card by a Swiss mobile provider can onboard by activating MobileID on their SIM card. International number, which do not support MobileID activation on SIM (SIM Application) are required to download the MobileID App from the AppStore / PlayStore of their mobile phones operating system.
MobileID and its on-boarding or troubleshooting is covered here.
The SIM based on-boarding follows these steps:
Follow-up on you phone by setting up you personal MobileID code with
a minimum 6 figure code and a not repeating numbers more
than two occurrences.
Afterwards you are asked to confirm the code and complete your
first MobileID session authentication.
You are set to sign in future and authenticate as release
your electronic signature with your MobileID.
For troubleshooting, recovery and more help on MobileID
follow-up on the website: https://www.mobileid.ch/en