Swisscom Trust Services > Service Status

⚠️ Limitations on Receiving Text Messages on the Sunrise Network

Written by Rojan Kaya | Sep 23, 2026, 10:34:00 AM
Dear Customers
We are currently experiencing delivery issues with SMS messages sent to recipients on the Sunrise network. Our provider is investigating the issue and treating it as a high priority. We are actively working to resolve the problem.
Impact:
  • SMS messages sent to recipients on the Sunrise network may be delayed or may not be delivered.
  • As far as we know, other services are not affected.
We will notify you as soon as further information becomes available.
Thank you for your understanding.
Best regards
Your Swisscom Trust Services Team