Swisscom Trust Services > Service Status

Status message – Mobile ID/AIS signature malfunction

Written by Rojan Kaya | Jan 12, 2026 11:30:31 AM

Dear customer

Mobile ID in combination with the AIS signature is currently impaired.
We are currently receiving several messages that signatures with Mobile ID are not working.

The analysis has already been initiated.
We ask for your patience. As soon as new findings are available, we will inform you again via this channel.

Start of the disruption: approx. 12.01.2026, 12.00 noon

We apologize for the inconvenience