Currently, our signing service with the use of password and OTP (One Time Code) is only available to a limited extent.
Impact: Signature requests with password and OTP (One Time Code) may fail sporadically. In this case, please repeat the signature process.
Our team is working hard to find a solution.
Update 02/09/2025-08:00: The cause has been identified and a solution is in the works
Update 02/09/2025-12:05: The problem is fixed