Dear Customers
Our identification partner, PXL Vision, is currently investigating an issue affecting several services. According to the latest information, you may experience limitations when performing identifications.
All PXL Vision services are currently affected, and the analysis is ongoing.
Current Status
The cause of the outage is currently being investigated. The provider is working with the highest priority to restore the affected services.
Possible Impacts
- Identification may temporarily fail.
- Error messages or delays may occur during the identification process.
We are closely monitoring the situation and will notify you as soon as more information becomes available. Thank you for your understanding.
Thank you for your understanding.
Best regards
Your Swisscom Trust Services Team