Our partner INTRUM informs us that the service is currently impaired:
Degraded performance with the new AutoIdent IDnow app version
Some identifications cannot be completed.
We are currently investigating this issue.
Affected components:
AutoIdent IOS APP 5.13
AutoIdent Android APP 5.12
Update 20/03/2025 - 15:06
Issue has been fixed for Android with newest Android App Version 5.13.1. Please use Android AutoIdent APP Version 5.13.1.
IOS App Update will be released soon.
Update 24/03/2025: The service is fully available again.