Swisscom Trust Services > Service Status

Incidet: RA App (Version 5.0.1 / iOS)

Written by Rojan Kaya | Oct 13, 2025 3:01:14 PM

Problem: There is currently a problem with RA app version 5.0.1 on iOS devices.
The identification process gets stuck at the "Check authenticity" step.

Status: The problem has been identified and is currently being analyzed.
We will inform you as soon as we have further details or an update to fix the issue.

Thank you for your understanding