Swisscom Trust Services > Service Status

Incident MSA / Identifikation

Written by Rojan Kaya | Apr 15, 2026 3:24:28 PM

Dear customer

There is currently a technical problem with the further processing of the identification.
The identification has been successfully completed, but cannot be finalized in the system at the moment. As a result, the electronic signature is currently not possible.
We apologize for the inconvenience and are analyzing the problem with high priority. We will inform you as soon as the service is available again as usual.

Thank you for your understanding.