Dear Customers
Status: Scheduled Maintenance
Date: Wednesday, September 16, 2026
Time: 12:00 a.m. to 5:00 a.m. (CEST)
What will be done?
As part of our annual test of our failover mechanisms, Mobile ID traffic will be switched between our sites and then switched back.
Possible impacts:
During the switchover, there may be brief interruptions lasting approximately 15 minutes each. During this time, logins and transactions via Mobile ID may be temporarily unavailable. Once the work is complete, the service will be available again as usual.
Date: Thursday, September 17, 2026
Time: 12:30 a.m. to 3:00 a.m. (CEST)
What will be done?
Scheduled maintenance will be performed on the Mobile ID database.
Possible Impact:
Mobile ID may be unavailable for up to 90 minutes during the maintenance work. Once the work is complete, all services will be available again as usual.
Thank you for your understanding.
Best regards
Your Swisscom Trust Services Team