Dear Customers
The most recent planned migration step for our signature infrastructure could not be completed as scheduled. The systems were subsequently rolled back to their previous state.
The technical issue has since been resolved. The migration will therefore be carried out again on Thursday, November 19, 2026, starting at 10:00 p.m.
During the transition, a service interruption of approximately 10 to 20 minutes is expected. During this time, the affected services will be temporarily unavailable.
The work will be closely monitored. Once it is complete, we will provide you with another status update.
We apologize for the short notice and thank you for your understanding.