Announcement: On September 24, 2025 between 06:00 and 07:00 maintenance work will be carried out on RAS (RA-Service). A new release will be installed.
Effects: The import interface may not be available for a few minutes during the release. In this case, the import must be repeated.
Note: This release only contains maintenance adjustments and optimizations. There are no visible changes for our customers.
Necessary actions: If the evidence import interface is not available, the import attempt can be repeated after a few minutes. If an identification with the RA-APP fails, this can also be repeated after a few minutes.
Contact: Support for Swisscom Trust Services Partners(LINK)