---
title: Video and eID Identification currently unavailable
description: Currently the video and eID identifications cannot be completed. We are working with Hochtruck on a solution and will inform you here as soon as the proble
---

[Swisscom Trust Services > Service Status ](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview)

# [Video and eID Identification currently unavailable](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/video-and-eid-identification-currently-unavailable)

 Written by [Johanna Böhm](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/author/johanna-boehm) | Oct 26, 2021 9:50:00 AM

Currently the video and eID identifications cannot be completed. We are working with Hochtruck on a solution and will inform you here as soon as the problem is solved. We ask you to postpone any video identifications.  

[View full post](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/video-and-eid-identification-currently-unavailable)

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