---
title: Issues in SRS - Identification methods SRS Video EU and SRS eID DE
description: There are currently problems with the identification methods SRS Video EU and SRS Video eID. We are working on a solution to the problem.
---

[Swisscom Trust Services > Service Status ](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview)

# [Issues in SRS - Identification methods SRS Video EU and SRS eID DE](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/170530-2)

 Written by [Johanna Böhm](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/author/johanna-boehm) | Mar 7, 2023 10:00:00 AM

There are currently problems with the identification methods SRS Video EU and SRS Video eID. We are working on a solution to the problem.

[View full post](https://trustservices.swisscom.com/en/support/developer-section/service-status-overview/170530-2)

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