Intuitive
After going through e-learning, a person quickly becomes an authorized RA agent and can operate the RA app to identify and register other persons for electronic signature.
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
Cloud-based and easily integrated remote signature service.
Enables legally valid digital signing of contracts in applications.
eIDAS & ZertES compliant
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
Cloud-based and easily integrated remote control solution
Enables electronic sealing of documents & invoices in applications
Qualified & advanced seals
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
Legally valid identification and registration solution for the electronic signature
Quick and easy integration
The best identification methods on the market
Available in the Smart Registration Service. These methods enable registration for the legally valid electronic signature, according to eIDAS and ZertES.
In cooperation with partner Intrum, the video identification solution enables FINMA-compliant onboarding at financial service providers with subsequent qualified electronic signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
Secure authentication solutions as enabling methods for the electronic signature. These methods are approved for qualified or advanced electronic signatures.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
Working with a signature platform TSP and PaaS provider offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the confidence of...
In the case of electronic signatures, an integrated solution can help solve these problems by digitizing process gaps and speeding up and simplifying document processing.
Electronic signatures are an essential part of the digital transformation for the fintech and banking industry. Electronic signatures can help improve the efficiency and accuracy of processes such as...
A TSP for SaaS providers offers many benefits, including improving the quality, efficiency, and security of their signature solutions, increasing the trust of their customers, and reducing risks.
In our Help Center, you will find the answers to our frequently asked questions.
This section will offer exciting interviews and discussions from various sectors, such as finance, HR, and health. Our experts describe the current challenges in their fields, provide compelling...
Our customers and partners have successfully streamlined their processes and digitized the final step to legally valid contract conclusion. Find out how they benefit from our digital identity, secure...
Learn what an electronic signature is
What types of electronic signatures there are
How to sign a document electronically
Cloud-based and easily integrated remote signature service.
Enables legally valid digital signing of contracts in applications.
eIDAS & ZertES compliant
Learn what an electronic seal is here
What types of electronic seals there are
How a company successfully seals electronically
Cloud-based and easily integrated remote control solution
Enables electronic sealing of documents & invoices in applications
Qualified & advanced seals
Learn what an online identity check is
What current identification methods are available on the market
What the areas of application and advantages of online identification are
Legally valid identification and registration solution for the electronic signature
Quick and easy integration
The best identification methods on the market
Available in the Smart Registration Service. These methods enable registration for the legally valid electronic signature, according to eIDAS and ZertES.
In cooperation with partner Intrum, the video identification solution enables FINMA-compliant onboarding at financial service providers with subsequent qualified electronic signatures.
Simple and intuitive Face-2-Face identification hub solution for businesses to register people for electronic signature.
Learn what two-factor authentication is
Why it takes an authentication solution for the electronic signature
Secure authentication solutions as enabling methods for the electronic signature. These methods are approved for qualified or advanced electronic signatures.
Here are the frequently asked questions about our products and services.
On our Dev Hub, you will find all the essential information about using the interfaces provided by Swisscom.
Our GitHub page contains Postman examples and four Java/C#-based clients for the signature service that use the iText/PDF Box libraries and the signature service wiki.
In our repository, you will find the documentation on Swisscom CA and PKI, our CP/CPS, and terms of use.
Here you will find a selection of PDF Library providers that support the interfaces provided by Swisscom.
You can inform Swisscom about potential security vulnerabilities here.
You are welcome to contact us via the support page.
Please visit our Help Center.If you can't find an answer to your question, please don't hesitate to contact our support team.
Our products are integrated into ready-made digital customer solutions, enabling processes without media discontinuity. Here is an overview of our solution partners.
Our partner log-in area is aimed at our solution partners.Are you still waiting for a partner log-in? Get in touch.
Swisscom Trust Services is a leading provider of trust services and provides qualified electronic signatures in the legal areas of the EU and Switzerland.
We are a team of more than 30 experts providing innovative, complete, compliant, and easy-to-integrate identity-based and electronic signature services.
The European Signature Dialogue is an association of the most important European providers of electronic signatures.
Today, the registered association Bitkom represents more than 2,000 member companies - including around 1,000 high-performing SMEs, over 500 innovative tech start-ups, almost half of the 40 DAX...
With around 1,000 member companies, eco is Europe's largest Internet industry association. Since 1995, eco has been instrumental in shaping the internet, promoting new technologies, creating...
The Competence Center for Applied Security Technology, CAST e.V. offers a wide range of services in the security of modern information technologies. It is the contact for IT security issues.
The Bundesverband IT-Sicherheit e.V. (TeleTrusT) is a competence network comprising domestic and foreign members from industry, administration, consulting and science, and thematically related...
We seek experts with an exciting track record who want to contribute to our growth.
In this section, you will find our press contact, the latest press releases, company information, and media content for download.
After going through e-learning, a person quickly becomes an authorized RA agent and can operate the RA app to identify and register other persons for electronic signature.
With the RA App, persons of all nationalities can be identified and registered for electronic signature. Valid passports of all countries worldwide and identity cards of the EU Schengen area are accepted for the scan. We use the identity card database of our partner Regula Forensic for this purpose. The identification of a person by an RA agent is only permitted within the legal areas of the EU and Switzerland. In third countries, regulatory clarifications are necessary, in which we will be happy to assist you.
Our auditors regularly check the identification and registration process with the RA App. The identity data collected for the electronic signature is stored as evidence in a secure geo-redundant data center of Swisscom in Switzerland.
The RA app is available free of charge in the popular app stores. Companies only need to conclude a regulatory RA agency agreement with Swisscom. The subsequent use of the RA App, persons' registration, and the associated administration portal are free of charge.
With the RA App from Swisscom Trust Services, you opt for a pan-European identification and registration solution for legally valid electronic signatures. Swisscom Trust Services is a certified trust service provider in the EU and Switzerland that considers industry-specific requirements and adheres to various compliance regulations.
Registration for qualified and advanced signatures
Registration for qualified and advanced signatures
TS 119461
As a company, you conclude a so-called RA Agency Agreement with Swisscom Trust Services. The RA agency contract contractually regulates the tasks and obligations of the registrar activity. It transfers the responsibility for the identification and registration of persons for the electronic signature to your company.
In the RA Agency Agreement, you appoint a responsible person from your company to act as the initial Master Registration Agent (Master RA agent for short). The Master RA agent is identified in the first step, and Swisscom sets up the corresponding RA agency with the Administration Portal. In the second step, the Master RA agent undergoes two e-learnings. Through e-learning, the Master RA agent is authorized to use the RA app and is responsible via the administration portal for defining further RA agents in the company's RA agency.
Now the initial Master RA Agent can use the RA App to identify and register additional persons for the electronic signature. Furthermore, with the help of the administration portal, the master RA agent appoints further persons to take on the role of either RA agent or master RA agent in the company's RA agency. The RA Agents appointed by the Master RA Agent also go through the automated eLearning to be able to operate the RA App.
After completing the e-learning, RA agents can download the RA app from the Android and iOS app stores in Europe, log in with the company's RA agency name, and start face-2-face identification of individuals for e-signature.
Download the "Swisscom RA" app from the iOS App Store or Google Play Store and try it out yourself.
The login data for the RA App Demo:
You will find all the essential information, facts, and support documents about the RA App.
E-Learning Printout for Standard RA Agents
Quick Start Guide for Standard RA Agents
Important Troubleshooting for Standard and Master RA Agents
E-Learning Printout for Master RA Agenten
Quickstart Guide for Master RA Agents
Quickstart Guide - Device Change for RA sgents
Country list RA App - supported identification documents